MEGATHREAD Target myDevices

The PDAs wont go away immediately, the backroom still has to use them for their tasks. Probably by late, like really late 2014 or early 2015. The reason being the iPods dont have SUBT OR STO functions--though they said it was COMING SOON--and they don't do MIR or entertainment scanback or myFA, still a bit they cant do.
 
All stores will have iPods by mid November. LPDAs won't be removed until early 2014...after Q4. LPDAs are at end of life. PDAs will still be in use. Probably a good idea to keep all devices through Q4, as long as full functionality remains on the LPDAs. Going into Q4 we'll have 6 LPDAs, 22 PDAs, and 25 myDevices. I'm sure at some point everything will move over to myDevice, but for now we'll be running separate systems.
 
i work in one of the stores thats "testing" them and you guys are going to love them. they are mega wonderful for the salesfloor. you have redwire, target.com, cartwheel all on one device.. right now they are still unlocked and you can web search for things... they are great for helping guests who come in and say.." im looking for that thing I saw on Oprah its red"... they do suck if your in a dept. that it still doenst work for because ou have to carry both but the ipod weighs nothing.. the best bonus is you can listen to itunes radio lol... we love it
 
ZombieGurl said:
i work in one of the stores thats "testing" them and you guys are going to love them. they are mega wonderful for the salesfloor. you have redwire, target.com, cartwheel all on one device.. right now they are still unlocked and you can web search for things... they are great for helping guests who come in and say.." im looking for that thing I saw on Oprah its red"... they do suck if your in a dept. that it still doenst work for because ou have to carry both but the ipod weighs nothing.. the best bonus is you can listen to itunes radio lol... we love it
Click to expand...
Yay iTunes radio. They dont let ya listen to that on the floor though right? ;)
 
My store has them & I love it! (Except that I have big monkey thumbs so hitting the right letters on the keypad is impossible!) They timeout pretty quickly too so on a long shift prepare to sign in a hundred times!
 
jozk said:
My store has them & I love it! (Except that I have big monkey thumbs so hitting the right letters on the keypad is impossible!) They timeout pretty quickly too so on a long shift prepare to sign in a hundred times!
Click to expand...

I already have to do that every time I toggle over to Item Search.
 
eleuthreophile said:
At our store, apparently NONE of the registry kiosks are working, so we haven't really had a chance to use the registry iPods. We've just been directing guests to their own smartphones.
Click to expand...

The iPods completely remove the need to use the kiosk. The kiosk being down does not cripple the iPods in any way.
 
jozk said:
My store has them & I love it! (Except that I have big monkey thumbs so hitting the right letters on the keypad is impossible!) They timeout pretty quickly too so on a long shift prepare to sign in a hundred times!
Click to expand...

Great, which means I'll never get alerts as needed. Nice to know they've carried the old problems from the PDAs over to the new equipment.
 
Nauzhror said:
eleuthreophile said:
At our store, apparently NONE of the registry kiosks are working, so we haven't really had a chance to use the registry iPods. We've just been directing guests to their own smartphones.
Click to expand...

The iPods completely remove the need to use the kiosk. The kiosk being down does not cripple the iPods in any way.
Click to expand...

The problem is, we need the kiosks because the iPods are too unreliable. Half the time they simply won't connect to the network properly. We will find the registry they are looking for, but when you select it, you'll get the spinning circle and it will never go to the registry, so you have to step off stage to print it from the TSC. Or, the guests don't like them because the lists are too small, so you have to step off stage to print the registry. Or, it turns out that the guest and cashier won't be able to figure out how to find the registry again when the guest checks out because after so long, the registry disappears if the guest is doing a long shopping trip and isn't paying attention to the iPod, so the gsa has to be available to find the registry again because neither the guest nor the cashier are comfortable using the registry iPods. So again, stepping off stage to print the registry would have been a better option (despite all the other guests left waiting at guest services).

So, we're left with a bunch of broken kiosks the guests can't use, the SFT can't fix (though wastes hours of his week trying to) and corporate telling us they aren't high priority to be fixed because maybe someday we will get the new iPad kiosks. And the SFT can't fix the iPod connectivity problem because he can't replicate it when he calls the csc.

Serious. Cluster.
 
Retail Girl said:
jozk said:
My store has them & I love it! (Except that I have big monkey thumbs so hitting the right letters on the keypad is impossible!) They timeout pretty quickly too so on a long shift prepare to sign in a hundred times!
Click to expand...

Great, which means I'll never get alerts as needed. Nice to know they've carried the old problems from the PDAs over to the new equipment.
Click to expand...

Part of it stems from Information Security, they don't want idle devices staying logged in forever. The MC75 had a pretty decent timeout length, only when it was REALLY slow did I ever have to log back in -- though that could be a problem for ULV :)
 
Weird, sounds like other stores have a lot more problems with the iPods than we have had. I've actually never experienced connectivity issues with them. Our iPods, and our iPad at Guest Service are on a different wireless network than the Wifi that guests use, not sure if that's the case in all stores or not though.
 
I would assume all of our devices are supposed to be on tcwireless. That useless network goes down every time they even think about upgrading anything (last time this happened it was a pretty serious global issue). And I spent the first 3 months we had it fighting with the csc trying to get them to fix it so we could even use it with the iPad.
 
Anyone else have the registry iPads at Guest Service? We just got ours installed to replace the old kiosks, but I haven't heard much about them yet.
 
mrknownothing said:
Anyone else have the registry iPads at Guest Service? We just got ours installed to replace the old kiosks, but I haven't heard much about them yet.
Click to expand...
We have ours installed. Big change from that red wall we had. They are pretty neat though. More modern and what not.
 
I'm on the fence about the iPod. They're quick with the location searches (our wifi dead zone seems to have been fixed, so yay for PDAs and iPods working everywhere, now!!) but they don't do enough. Can't do online item pricing and they don't work with the portable printers. Those are the only things I ever need to do that they can't do, but it's still annoying.

And I hate the holster thingy. It's impossible to easily pull the thing out. I need to hold the holster and pull the iPod out.

I do like the iPod for zoning and pushing cafs and such.
 
Why do you need to do online pricing with them? Guest service has the iPad for verification, and all price matching has to be done there.
 
sher said:
I'm on the fence about the iPod. They're quick with the location searches (our wifi dead zone seems to have been fixed, so yay for PDAs and iPods working everywhere, now!!) but they don't do enough. Can't do online item pricing and they don't work with the portable printers. Those are the only things I ever need to do that they can't do, but it's still annoying.

And I hate the holster thingy. It's impossible to easily pull the thing out. I need to hold the holster and pull the iPod out.

I do like the iPod for zoning and pushing cafs and such.
Click to expand...
Ha I snagged a LPDA holster from the closet and have been holding onto it. The iPod fits perfectly into it (I tried it on the GRiPod. What do the new holsters even look like?
 

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