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Appreciate all the ideas and support everyone!

Hello all, I am a newly promoted Hardlines TL with only about 6 TMs reporting to me. I have been in role for just over a month now and my team members are not really digging my approach to leadership. The previous TL was very laid back and didn't care if they had their cell phones on the sales...

What did you graduate with?

Spot is pretty on point when it comes to following up with people on positions. They may have a lot of applicants and ETL interviews are usually conducted by the higher-ups who already have a busy schedule. Give it time, you will hear from them. Perhaps wait another week and maybe give them a...

If you ever lose Line of sight of a thief you cannot apprehend them. Invest in a small bluetooth headset and keep the NIC on speed dial so you can partner with them when trying to apprehend someone.

The questions will be more or less the same as those. It wouldn't really matter if you knew them anyway. You can literally bullshit your way through the interviews, if they like the cut of your jib then you'll be given an offer. Even if you answered everything correctly and would have in theory...

You and whoever else feels this way need to speak up through the proper channels. Spot preaches an open door culture and a feedback rich environment. Partner with the right people and give the feedback. You aren't contributing to that STLs development by posting it here.

While we are on the subject, does anyone else know the rest of the ETL bench questions?

We are months into our opening in our store in Ontario. The biggest piece of advice I can give is train your team really well. Make a ton of drinks for team members during your POG set, sign set, and display set. By the time your store soft opens your team should know how to make the more...

Thanks everyone for the comments, I think the best way for the STL to receive this feedback is via the BTS. Which was conducted recently. Hopefully the message get across.

Greetings from the north! Just wanted to get some insight from the U.S. stores. I'm a GSTL in my store and had some questions and concerns about my STL. Long story short, the STL in our store has given off this perception that they doesn't really do anything when in the store, obviously...