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We just went over business communication in one of my classes. Here are some tips I jotted down: Concise Eliminate excess words and redundancies Eliminate phrases and use descriptive terms Clarity Avoid vague or ambiguous words Avoid clichés Use an active voice Completeness Include all...

I was in Kohl's recently and an announcement for their credit card came over the PA system about every 10 minutes. Do they really think I'm going to want to open a credit card after listening to that for at least three times?! I shop at Target often enough that most of the cashiers know I have...