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  1. StargazerOmega

    To that one Team Member - II

    TTOTM: When a machine is being used by someone at SCO, it's *super* unprofessional to interrupt their process just to see if it takes cash because another guest can't wait patiently for another machine to become available. Apparently this threw you off because I called you over to do a price...
  2. StargazerOmega

    To That One Guest - II

    This guy just flat out refused to give me anything at all, even a verbal confirmation. Instead said: "You can't just let me have them? I shouldn't have to tell you my birthday."
  3. StargazerOmega

    To That One Guest - II

    TTOG: Good luck buying Mucinex cough drops somewhere else without having to at the very least give your cashier a DOB. *Light flags for ID* Him: Dunno what i did. Me: Are you buying lighters, medicine or Nicotine gum? Him: No. Me: *sees Mucinex drops.* It's the cough drops, sir. If I could scan...
  4. StargazerOmega

    To that one Team Member - II

    TTOSeasonalTM: I like you, I truly do. You're a nice lady, and I really hope you can stick around. However with your disability, I would've gotten a consult with an occupational therapist before taking a seasonal retail job.
  5. StargazerOmega

    To That One Guest - II

    TTOG #1: Unless it directly impacts you, don't worry about what Shipt shoppers are doing. Sometimes (especially on busy days) they run out of bags and they come over to grab what they need and continue packing their orders. It's their job, don't fuss, we can get more bags if needed. TTOG #2...
  6. StargazerOmega

    To That One Guest - II

    TTOG: You went to the one SCO that was card only. As I wheeled over to print your suspend slip, you said "I'm just going to move to another machine because I'm in a huge, huge hurry." You moved over to the next SCO and proceeded to spend 15+ minutes putting a load of change into it. 🤣 Thanks...
  7. StargazerOmega

    To that one Team Member - II

    TTOTM: It’s quite honestly one of the rudest ways to ask someone about an injury or disability by going up and saying to them: "OK, I gotta know what happened to you." 😡🙄.
  8. StargazerOmega

    To That One Guest - II

    Lady: I can't buy a gift card with another gift card?! Me: Correct. Lady: Well, that's bullshit, I'm pissed! Take it off my order then, cause screw that! That's so stupid. Me: 🤷‍♀️😑🙄 Mmmm hmm Lady: Tell your people that's *really* stupid. Me: Yup. Bye. Don't know where you shop lady, but...
  9. StargazerOmega

    To That One Guest - II

    To the jerk who spilled flour all over an SCO register and didn't bother to say anything to me about it, you suck.
  10. StargazerOmega

    To that one Team Member - II

    TTOTM with a disability: If you need accommodations, you need to advocate for yourself. A doctor's note will get you nowhere. You should let both HR and our ETL know what you need to help you do your job. Don’t assume that our team knows everything about you since your transfer. I can't help...
  11. StargazerOmega

    To that one Team Member - II

    Nobody else in the store has an issue. It's literally just this one TM. She grumbles to all the Shipt shoppers that come through that it bugs her that "People can't read the sign." 🙄 🤷‍♀️
  12. StargazerOmega

    To that one Team Member - II

    TTOTM: Self-Checkout shouldn't be treated like boot camp. Yes, the sign says 10 items or fewer, but if someone has 13 or so items, I'm not going to go all drill sergeant and kick them out. Since the 10 item rule was enacted on the side I frequently work on, it's become pretty quiet; (I can...
  13. StargazerOmega

    To That One Guest - II

    "You shouldn't be on you're phone (MyDevice) when I'm walking, you could hit me young lady, that's rude." Then how about you don't stand and stop in the middle of an aisle when TMs are working? The TM you scolded glanced down at her Zebra for a minute to locate an item for a guest. She was...
  14. StargazerOmega

    To That One Guest - II

    TAllMyGuestsToday: I'm glad I can make your experience fun, even if you didn't find everything you need. It's part of my MO honestly. I've seen some of my fellow advocates be downright cranky to guests for no reason and it sucks. I have my moments too of course, but I really try not to let...
  15. StargazerOmega

    To that one Team Member - II

    There's a TL at my store like this too. At first I thought he was singling me specifically because I feel like he hates me every time I look in his direction; but after talking to co-workers, I found out he does the same to them and is always cranky regardless. There are maybe 2 people in the...
  16. StargazerOmega

    To That One Guest - II

    TTOG: I truly am sorry that we didn't have your sugar free pistachio pudding in stock and thank *you* for being good about after I steered you away from the service desk (who you were about to complain to). Instead we talked it out and I made some suggestions and you left satisfied. I'm glad I...
  17. StargazerOmega

    To That One Guest - II

    Exactly. This mother that was just letting her daughter scream and tantrumize was saying "Mama is very frustrated. I will never take you shopping with me again. You're not behaving! STOP IT!" This was after at least 25 minutes of kicking and whining and the little one screaming to the point of...
  18. StargazerOmega

    To That One Guest - II

    TAllTheParentsWithScreamingChildrenYesterday: Is it somehow fun for you to cart them around the store screaming like banshees? I could hear a few of them from the breakroom for the entirety of both of my breaks for heavens sake. There's a point where you honestly should just give up and leave...
  19. StargazerOmega

    To That One Guest - II

    TAllTheGuestsThatRipOffBagsFromRebootingSCOs: The light isn't illuminated and the bags are there for a reason. Touching the screen frantically isn't going to magically turn them on. Just be patient and wait your turn for the next open machine.
  20. StargazerOmega

    To that one Team Member - II

    TTOTM: If the hanger boxes at SCO are full, walkie someone to come and empty them. *DO NOT* get all pissy and empty said boxes into unused baskets and throw them all over the floor. We need the space for large stray and guests.
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