Checklist/setup

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May 24, 2026
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Hey guys!

New Inbound GM TL here, coming from a Closing TL role. I'm a little overwhelmed with this area. The previous TL was not on best practices of any kind, so I don't have a good foundation to base it on. With this new scan to sort coming as well, feeling a little clueless. Can you guys share some of your routines? I am more so looking towards how you manage 4x4, PF, OOS, zone, truck push (what those times goals look like), just teh structure. I am familiar with follow-up, implementing time goals, and that side of the business. My store cut the secondary GM TL, so it's just me who handles inbound and all GM departments (otc, hair, house, chem, paper, kitchen, stat, toy, sport, seasonal, storage, receiving). ETL is trying to support me the best he can, but he is also new to his role, having taken it over 2 months ago. Anything you guys suggest! hoping for some checklist or links to guides or something 🙂
 
Listen to the TMs on the unload line. The TL who runs our unload process had a great TL to teach him the ropes (ETL was also new to their job and didn't know about unload), but he tried to be lazy with it, getting TMs to do things he was supposed to be doing. And that generated some complaints, that the TL wasn't doing his job and foisting parts of onto TMs. Some quiet words were said and things were corrected. Now, he does a pretty good job of it but it took a while to get there.

Not trying to say that unload TMs should be telling you what to do. Just that the ones who've been doing it a while AND do a good job of it can provide you with excellent feedback, if you're willing to listen.
 
I left Target few years ago, but my “tl” called me to let me know about the new change with scanning the truck and that now they want only 5 people on the line Scanner and thrower. He owns all the push, except style , beauty and electronics. Also the SD wants them to push all priorities
The advice: I gave is ,build structure immediately and get yourself a STRONG scanner TM. With scan-to-sort, your scanner basically controls the flow of the whole truck.
  1. Truck unload/sort
  2. Push completion
  3. PF/OOS ( told him to use the tm that come at 4 am for that)
  4. Zone/recovery
  5. Secondary workload
truck
  • 1 scanner
  • 5 on the line depending on truck size
  • 1 thrower
  • 1 backstock trap ( they have an offsite ) so not to clog receiving he build the pallet and stages them in the offsite truck.
The stronger your scanner and sort process are, the fewer people you need on the line because push teams aren’t wasting time fixing bad sort.
Also remember:
  • No need to scan Dollar Spot
  • No need to scan repacks
  • No need to scan style repacks
  • No need to scan transition freight

Main focus:
  • Vehicles staged BEFORE unload
  • Strongest people in
  • Repacks separated correctly
  • No overloaded vehicles
  • Push first, perfect zone second
Don’t chase a perfect zone while freight is sitting. A decent zone with completed push is better than a perfect zone and 10 vehicles left.
Most important part is consistency. Since you’re basically doing 2 TL jobs now, structure and delegation matter more than trying to personally save every workload.

At the end of the day, speed and efficiency will make or break the entire inbound process.
 

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