Welcome back! More work to do with timers to complete tasks. Metrics are in full force. Yes, I do remember you
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From your 2018 posting with edits.
1. "Push" is freight coming directly from DC and used to fill your empty areas of your store. "Pull" or "Pulls" is freight coming directly from your Backrooms and or if your store has an offsite. (Additional holding area for more freight). It is used to fill empty areas of your store as well only difference is it is being pulled by other people within your store to replenish an area.
2.When you get there at the beginning of your shift, it is best to check with your trainer or your Leader for that day as to what they might have you do specifically. (You might work the carts as you mentioned or assist the flow team with push).
3.Use what vehicle is easier for you whether it is a 3 tier, shopping cart or a flat. Most use a shopping cart because it's easier to maneuver. No you don't have to take everything at once.
4.Whatever you can't finish before your shift ends, bring back to the place where you originally picked it up from or ask your trainer or leader where to leave your unfinished push. you may have to backstock it.
5. Yes baby items and shampoo/lotion are a part of Hardlines. Softllines consists of clothing and things to wear like hats and shades.
I hope I answered your questions as best and simply as I could. Good luck and don't forget to follow up with your trainer. That's what their SUPPOSED to do. Help!!