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  1. Anelmi

    Cat and Jack returns

    These Cat and Jack returns are out of hand. Target really needs to draw a line in the sand with this one, I think. We have tons of women coming into the store with bags of old clothing and sometimes a receipt and sometimes not because the policy is not explicit. Today I had one that said "I...
  2. E

    Regular lands as SCO questions

    I have a few questions about turning a regular lane into a SCO lane Is cash back an option? If so does a TM need to deal with that or does the cash drawer open without TM interaction? How does the light work? The SCOs have RGB lights for the TM to see How do you deal with the tool to unlock...
  3. E

    Has anyone used the MyCheckout on a lane with a broken card reader?

    At my store we have at least two lanes with card readers that don’t work. Is it possible to use everything except for the card reader and use the MyCheckouts for card payments? If so can we get a way to attach the card reader to a bungee so they can be removed like at Apple? If not can we just...
  4. ISufferInDriveUp

    Is it possible to switch departments?

    So I know this is probably a common question but I’m not sure. So I’ve been a guest advocate for like 3 months now, and I’m really starting to dislike it to be honest. I’m looking to switch departments, but I don’t really know if this is possible. I know that not all stores are the same, so this...
  5. E

    Regular registers as SCO

    I read somewhere (I think it was on here) that the regular registers can be turned into a SCO with a conveyor belt. Has your store ever done that? If so do they make it card only or how do they handle cash? If not does your store even know it’s an option? Personally I think that it should be...
  6. G

    Setting up NextGen SCOs?

    My store will soon switch over to NextGen Selfcheckout machines and from what I am reading on Workbench, they are going to be banked differently than our current NCR units. I don't want to ask my specific question here in a thread, so can anyone who uses and closes NextGen SCOs in their store...
  7. L

    Question about being a cashier at target

    Hi I work at Target I was just trained on the register, but Im unfamiliar on how to take off all there sensors still I don't know who to ask I don't want it to hold up my line.
  8. S

    Checkout Advocate shift scheduled to end a half hour after close, is this a cash office shift?

    I'm on the app trying to pick up shifts as a style team member. I've done cashier shifts before with no issue, but would it directly specify if it's a cash office/closing registers kind of shift? The shift posted is 6pm-10:30 when the store closes at 10pm and only says checkout advocate. I'm not...
  9. V

    Reusable bags

    Got a pallet of them. Does anyone know what they're for? They're not for sale. Guest service nor flex knows anything about them.
  10. W

    I forgot to close three registers!!?

    Last night the closer who normally deals with closing all the registers called out and on top of that… the closing lead wasn’t too knowledgeable about closing any of the registers. I know how to close lanes, I have done it many times BUT that day happened to be really busy and short staffed… so...
  11. lrou98

    Target pays to keep returns

    I wasn't able to find anything on this site about this. Storewide, there is a surplus of inventory especially in Style and Homegoods. So if a guest returns something, they can keep it plus get a credit or money back. There is a dollar limit but idk what it is. My TL mentioned it briefly in a...
  12. T

    Protection plans offered on disposable razors and hot wheels cars.

    Very strange.
  13. Ringwraith917

    Refund without return?!!!

    This just came across my news feed. https://www.cnn.com/2022/06/26/business/retail-returns/index.html "In some instances, when they determine it would be easier, some retailers advise customers to just keep or donate their return after issuing a refund." And here I thought no amount of...
  14. daemon

    Time to regularly check our card readers.

    Ive seen many smaller readers have new facias put on them to skim cards but I thought the bulkyness of our reader and its keypad would make it harder. Saw this in a coub video today (it is totaly not a normal video for the site, too. Mostly music video comps) and was like "That's the reader we...
  15. J

    Do our numbers work at all targets?

    Recently we’ve been having guests at selfcheckout input someone’s numbers and access the store checkout mode. For the most part everyone at my store uses a speed ID (but obviously someone could have still did it manually) so I was just wondering could they have used someone else’s numbers from...
  16. C

    Worried i may get fired for this.

    So today , on the cashier I'm pretty sure I got scammed. This couple had a total of $1,423 , but 417 of it was Visa gift cards. Anyway she gave me all of it in cash. At one point I counted $ 1,300. After that she took all the money back and started counting it out. I saw her doing it and...
  17. IWishIKnew

    "SCO" in regular checklanes?

    I had lunch with a friend today, who said she went to a store and their SCOs were on regular checklanes, just with no cashier and the POS set to SCO. Is this a pilot or a new thing or just a weird store being weird? My friend is a reliable narrator and she wouldn't confess to being confused...
  18. C

    Audio cues on pos are needed.

    When POS needs attention (request a guests ID, wrong barcode, scanning while logged out, squaretrade it would be nice to hear a beep (or something) from the computer letting you know something out of the ordinary happened.
  19. jackandcat

    To be or not to be? Is the front end being called "Guest Services" again?

    Corporate seems to be using the term "Guest Services" in their messages, as well as signage for the Child Booster Seat promotion. "Guest Services" is also the name used in our Target Phone system. It wasn't that long ago we were told NOT to say "Guest Services", that our section was Service &...
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