guests

  1. animalcrossing

    Stores not permitting guests 18 and under without adult supervision

    I was just at another store I sometimes visit today and saw signs all over the place reading "Guests 18 and under must be accompanied by an adult in this Target store." The signs were brand and everything, so I'm wondering if this is a new thing for stores in "nuisance" areas? Never seen...
  2. MPLSbullseye

    “Mutual customer”

    My experience with Target comes from the warehouse side of things. What is the process when a guest becomes noteworthy, not necessarily loss prevention, but of interest? Do all stores have access to this information/log?
  3. C

    Question about a extremely hostile guest.

    So anyway today was like any normal day opening up at self checkout. About 3 hours into my shift it looked like a guest had just abandoned his cart and I was gonna put it in reshop. Some middle aged guy walks up and starts cussing me out. He was screaming at me asking what the F was wrong...
  4. Asuras

    Anyone remember VIBE?

    Anyone remember when vibe was a thing? What did it stand for again?
  5. J

    Can target ban guests?

    There was an incident with some repeated guests, my TL afterwords lectured me and said I can’t walk away because I can’t deny them. but I didn’t, my exact words were when they were in Front of my register were “one moment someone is coming up to process your return” i walked away (because I...
  6. J

    Can TMs you view guest surveys?

    My TL prints some of them out for the front end to see but is there a way a TM can view all of them?
  7. T

    Strangest questions/comments you've heard Guests ask/say .

    Let's hear em. :)
  8. TheClopen

    I move too fast, said the guest...

    One time in Tech it was a really busy day and I was moving at warp 9 speed trying to push truck and tackle the workload. Then these 2 guests come into Tech looking around the department and called me over with a question about an item so I stopped real quick answered the question and gave my...
  9. Batteryguy556

    How do you deal with seeing people you know?

    I sometimes see people I know that I may or may not like. Some days I'll just hide in the backroom until they leave.
  10. C

    Karen phylogenetic order

    There have always been Karens. There were Karens before Karens, they fit in to the above order of species called "Grand Karens." They are old Karens, old like me. I fired off on one awhile ago in a Wegmans grocery store. The G Karen was giving the cashier (a young lady about 20 years old) a...
  11. alwaysSCO

    Guests say/do the weirdest things

    Hey fellow targét friends! I have a few examples of weird things guests have said to me, and I wanna hear yours too! my examples: “Do you know anyone who’s gonna have a baby?” Said completely out of the blue and with no explanation. This old guy was trying to decide on what underwear to get...
  12. eggy

    ETL asked me to tell them a time today that i went out of my way for a guest to stand above and beyond?

    Kinda took me by surprise lmao, he was asking about today specifically. I don’t typically interact with guests that obviously don’t need help and especially not ones that get right up on top of me when Im wearing a sticker on my back that says stay 6 feet back and stocking. But overall it...
  13. A

    Which TL or ETL position has the least interaction with "guests"

    I am interested in ETL HR because I feel like my job options post target would be amazing, I could do HR anywhere else in this country. However, I don't know if I want to completely give up my life for a 50/60 hr workweek and end up making less per hr than a TL. I also am open to a TL position...
  14. S

    The customers

    They are not guest. They are customers. Fuck them. All they do is leave their Starbucks cups everywhere and fuck them kids too. Fuck the parents. Fuck Target. The entire place will eventually lead you to be taking medication cause you will feel so low about yourself. I hate it at my store. I...
  15. Calico Tapeworm

    This Will Make Your Day

  16. J

    I'm Lost! Paid and left scammers

    what do you do if a guest claims they have a paid and left but it was never logged so we don’t have a P&L receipt. Practice at my store is making a gift card for the amount of the total that they left or just discounting or requisitioning the whole thing but I feel like guests can get away with...
  17. S

    Customers suck

    I hate the customers.
  18. B

    So a guest asked me today...

    So today a guest asked me a question and I began to answer, but then another team member came up behind me and started answering over me. I was like, “thanks, but I got this”. To which they responded, “oh, you looked like you needed help”. And then I went back to answering the guest while he...
  19. starmaster1000

    24-hour Merch Holds

    Does your store offer Guests the ability to hold items at Guest Service overnight? My store has a rule of not holding it past 10 PM the next day so it has time to be reshopped. We also don't hold yellow sticker stuff (Clearance, Online Item, As Is, Repackage), hot sellers, food and beverage, or...
  20. starmaster1000

    What Is Leadership Officially Taught/Trained for Guest Complaints?

    It's always been in my mind why I can't get any ETL or TL to back me up on obvious scams and return denials (okay maybe one out of 150+ denials where the "Guest" has challenged it and Karen wanted a manager). So I'm curious... what, as a TL, ETL, SD, or above, are you officially told and...
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