Basically I'm so sick and tired of the stupid management and their ridiculous unrealistic expectations.
First of all they want us tt finish our trucks in less than 3 hours; however, they (ETLs and TLs) don't fucking understand that every day the cosmetic truck may be different, and sometimes it may take longer than 3 hours to finish it, sometimes it may take as long as 6 hours if there are a lot of Repacks and boxes , still they don't care they insist it has to be done under 3 hours. Sometimes under quite stupid expectationewe don't even finish our truck cause they want us to start Guests Servicing.
Second they want us to backstock out stuff in some huge heavy ass mobile backroom thing. Trust me those two things are already ouo of room for any backstock. We miss the normal backroom because taking those things from the back it's a big pain in the ass. Way too heavy and barely any room.
Aknowledge every single guess I've been pulled into the office because of this. Apparently I should bevdr miss any guest. They have even spied ne to make sure I'm asking all guests if they're "finding everything ok". Anotner TL told me that I should try to upsell something Honestly, a lot of women do get pissed for me to asking shit, one of them complained with and ETL about how we don't let them make their purchases peacefully without us interrupting them.
I'm so sick of this. I used to have a lot of freedom before in this department, but now we don't have any. It's too much pressure, I'm already over the edge with too much stress, every day I clock out with a bad tension headache.
First of all they want us tt finish our trucks in less than 3 hours; however, they (ETLs and TLs) don't fucking understand that every day the cosmetic truck may be different, and sometimes it may take longer than 3 hours to finish it, sometimes it may take as long as 6 hours if there are a lot of Repacks and boxes , still they don't care they insist it has to be done under 3 hours. Sometimes under quite stupid expectationewe don't even finish our truck cause they want us to start Guests Servicing.
Second they want us to backstock out stuff in some huge heavy ass mobile backroom thing. Trust me those two things are already ouo of room for any backstock. We miss the normal backroom because taking those things from the back it's a big pain in the ass. Way too heavy and barely any room.
Aknowledge every single guess I've been pulled into the office because of this. Apparently I should bevdr miss any guest. They have even spied ne to make sure I'm asking all guests if they're "finding everything ok". Anotner TL told me that I should try to upsell something Honestly, a lot of women do get pissed for me to asking shit, one of them complained with and ETL about how we don't let them make their purchases peacefully without us interrupting them.
I'm so sick of this. I used to have a lot of freedom before in this department, but now we don't have any. It's too much pressure, I'm already over the edge with too much stress, every day I clock out with a bad tension headache.