The PR stunt of higher starting wage, and it is a stunt is a huge fail. If I hear one more ETL tell me to write up team members for not getting tasks done because they now make more money I am going to scream. I don't care if the starting wage is $50 bucks an hour, 5 people cannot complete a truck by themselves.
Morale is in the toilet. Here is a simple fix. Treat the employees ( yes employees) with respect. That means coaching for valid reasons. Coaching for attendance consistently. Reward the job done not how much someone kisses your ass. Stop weeding out older team members. Yes the press is talking about Starbucks getting rid of older people, Target could give lessons on it. Hire leaders that know how to lead, not leaders that look and act like the latest version of Barbie and Ken. People don't go into Target for 1 on 1 service. They go to get a good deal, a fully stocked store, a clean store, no pallets in the aisles and fast checkout. What they are getting right now? Badgering employees (what are you looking for? This matches that sweater etc) and obstacle course around pallets and flats, 2 check lanes open with a GSTL screaming for backups, tubs of merchandise to be stocked but the person suppose to be working them is one of the people on the check lane. Get your head out of your ass Target. Hire good people, pay them a fair wage, give them the hours you promised, staff the stores, treat the team with respect and give us someone to lead us who values the people that work for them.
I would love someone to do a hidden camera expose on this smoke and mirrors company