- Joined
- Jun 19, 2014
- Messages
- 845
I justrctried to call off for tomorrow'sshift at 7 am, and the operator ( hr) said i would have to wait till the day of. I just need to know if that is correct.
Hrtm is the operator she would not transfer me to the lod.My store would take the call. Did you talk to LOD, or HRTM?
Wow. Well, I have never heard of that before. Call back and ask for a manager. Like a guest.Hrtm is the operator she would not transfer me to the lod.
She does I cringe when she's operator.Any time anyone answers the phone at my store and they hear its a team member or LOD, they transfer right away. No one wants to deal with that. Your opperator sounds like she think shes above the law of Target and can make up her own rules.
I've seen some HRTMs who think they're an ETL, all the way to just sitting and talking to people and not doing a thing.
This is true and I hated the image of being an ETLs pet.
When we are thin I have no problem pushing a CAF or hopping on a lane. Now when TMs b--- to me, I am not just nodding my head pretending to care but I actually know how challenging their job is and sympathize with them
Why I do love our HRTM's(we have two) they actually will help out anywhere they are trained for. One was a GSA/cash office the other softlines/cashier they will fill in out on the floor as needed.
Which is why you don't say why you are calling out. You just inform them you are. They can't ask. Unless you do it often it shouldn't be an issue.With a 7am start I am really surprised this happened to you. However I can say if you have a mid or closing shift and try to call out the night before it can backfire.
We had someone call the night before for a 12pm hardlines shift. LOD took the call and said you cant call out, wake up the next day and if you still dont feel better then you can call out otherwise NCNS.
Stupid but thats how some leaders treat absences
Lately its been very often , because of my ill mother, but family is always more important than work.Which is why you don't say why you are calling out. You just inform them you are. They can't ask. Unless you do it often it shouldn't be an issue.
Lately its been very often , because of my ill mother, but family is always more important than work.
It wouldn't surprise me if this HRTM was the type of person to claim they are the manager when a guest calls and asks for one.Wow. Well, I have never heard of that before. Call back and ask for a manager. Like a guest.