Recent content by idkwhattodo

  1. idkwhattodo

    No More Flexing

    Thank god front end is still allowed to flex or my bullseye and checklanes would be permanently empty and have major gaps forever and ever. I’m really good with making sure labels are updated at least when we flex up front.
  2. idkwhattodo

    Fitting Room Hours

    We’re not supposed to close it at all and have gotten in trouble for it in the recent past, but many weekends and friday nights we still close it by 7 and just put a zbar in front to block the pathway. We never have any one scheduled to watch the fitting room, so by midday the fitting room is...
  3. idkwhattodo

    Time Wasters that my TL makes me do.

    I closed the weekend. I had one closing expert scheduled a 5 hour shift to do the entire store. We’re not a small store either and my style TM was actually a checkout advocate I had to pull to zone style. Registers, drive up and fulfillment were blowing up all night. I essentially told the team...
  4. idkwhattodo

    Halloween Candy

    It’s been GM for at least the last couple of years for my store. Market will just sort out any halloween candy on a separate vehicle. If things are dually located, sometimes they’ll push it after the home location is full. The real answer is actually that no one pushes it and they would drop...
  5. idkwhattodo

    Want to know how bad things are?

    Yep. We have to dedicate entire days with both front end TMs and style TMs just for it to be too much to keep up with. At this point, we just defect most style returns because it’s either that or create monstrous piles at GS or the fitting room that are a fulfillment nightmare.
  6. idkwhattodo

    Want to know how bad things are?

    We also pull cashiers to help in fulfillment. Style and GM rarely back up either. At my store, the S&E ETL oversees fulfillment as well, so the other ETLs make her pull “her team” before they’ll let their team hop in. My Wait time at Checkout has been red the last 2 weeks because of it. Our...
  7. idkwhattodo

    How does your store handle TL coverage re: payroll plan?

    I feel like a team member most days to be honest, but I don’t expect coverage and hours to ever get better, so I’ve just excepted it.
  8. idkwhattodo

    MEGATHREAD New POS (post-cutover)

    ya’ll ignore me i asked this in the wrong thread
  9. idkwhattodo

    Are the self-checkouts at your store "ten items or less." now?

    Four are at my store and four are not. They’re by different entrances, so grocery entrance is unlimited and other side is express per corporate. We’re also allowed to keep express closed unless backup is needed or peak times.
  10. idkwhattodo

    Backroom Accuracy Indicator (BAI)

    This isn’t BAI related, but my store has montels for their OPU hold space and it is the single most stupid decision I swear they could have ever made. It already slows down pulls, but literally makes drive up rushes awful and a little dangerous.
  11. idkwhattodo

    Service & Engagement New SCO Pilot

    I’m also at a multi SCO bank store, so if AP calls me about a guest it’s so easy to just shut them all down and force them to the register. It’s definitely been a lifesaver for that and saves the team the very awkward, “oh that didn’t scan correctly. let me help” conversation.
  12. idkwhattodo

    Service & Engagement New SCO Pilot

    I try to redirect big carts to the lanes, but I’m not counting. I’ve had a few people say, “ugh I definitely have like 20.” and I’ll just say, “close enough!” and if a big cart person gives me a hard time, I let them go. I’m more-so a “We do have lanes available if you’d rather!”
  13. idkwhattodo

    FY 2023 Annual Pay and Performance - Team Leaders (PG45)

    Yeah true, but it still just felt weird receiving it from an ETL and a store that has only known me for a month and a half. My ETL also gave me the paper in the middle of TSC for anyone to hear and knowing that others were unhappy with their raises, I felt so uncomfortable.
  14. idkwhattodo

    FY 2023 Annual Pay and Performance - Team Leaders (PG45)

    I recently promoted to a different store and they gave me 6%. I was genuinely so confused. I was a very good TM at my last store and always had DEO over the years, but I didn’t even expect a raise at my new store since I literally have only been in the position for almost 2 months at this store...
  15. idkwhattodo

    Promotion to TL - Pay

    I recently promoted internally and they gave me $8 on top of what I was making as a team member. Luckily, my HR was helpful and advocated for me. I just mentioned that I was already making a few bucks above TM base due to previous raises, so I didn’t want to lose that and that I had years of...
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