Recent content by NotCynicalYet

Wild that they're less than 20% of my store's sales (I assume that's typical) and take up so much payroll. I feel like they were banking on hitting over 30%.

In the 2 years since I switched from SETL, I've seen my store go from 1+1 being an actual thing to frequently having huge lines with like 2 cashiers when we need 5. Service is not a priority anymore, and that worries me because that is one of our few advantages. We're becoming little more than a...

Not sure if this is done elsewhere, but our soda/water falls into separate GM batches that are like 10 (15) or whatever. Fast as hell (200+ uph), doesn't overfill the 3-tier, and I love them because they're great for sniping when somebody is about to leave or go on break but can't yet.

Dropped my notice. Since doing so I've learned a lot of things both positive and negative about various leaders. I wasn't giving my SD enough credit on some things. Generally wasn't giving ETL's and SD enough credit for what they are going through. It takes an exceptional person to deal with the...

Yeah reviews are a whole 'nother tasty piece of the crapcake. Raises too, my god the raises are bad. My anecdote is having to tell one of my team members that he didn't get the top raise because we essentially have an unofficial quota, and there was almost no difference in performance between...

My 5-year anny came and went without a word from my leaders a few weeks ago. I've been thinking about how I've seen things go downhill steadily, breaking at times only to recover just enough to give us hope. I'm a Fulfillment lead and when my team is picking in a store that has a green backroom...

TTOG, yes, it's true that instead of saying "how can I help you?" or something familiar when you stop me during an OPU - when I'm clearly in a rush - I simply say "HI!" on purpose and stare at you until you figure out how to respond, and yes I enjoy that a lot of you kind of stammer as you...

Maybe coincidence but I've been seeing a lot of fake service dogs, three last week. People on Facebook somewhere must telling each other to buy that style of vest harness. More people bringing in dogs with no sort of harness too.

If you're cool with the FOTL and they want to give you a shot, you might want to let them float the idea to their ETL. Depending on how things are at your store, the FOTL might be the one with the most say in the matter.

For sure. A couple of our TLs lost thousands of $ by not doing this. Might vary by store but at mine you can use up all your time and come back to work a single shift so you cash out all your vacay. Our HRBP insists that our leaders get the opportunity to do this

Everything is rough right now but closing the store is just beyond bad. A few nights ago I actually had no closing expert, no tech, no cart attendant, no market, and two fulfillment tm's who went home an hour before store close. Just a pair of style tms and an understaffed front-of-store. And...

Cool, thanks for the info. I don't think this makes sense with 20+ tms (about 12-15 on a given day) who have a difficult-to-manage break schedule, plus the frequent INF and related searches and problem-solving, and writing the schedule and hiring and performance tracking and coaching and...

As a fulfillment lead, I notice a big difference in how effective I am as a manager, and how effective my team is when I'm scheduled as part of the coverage vs. not coverage. I've also noticed there seems to be no accounting for the time it takes to lead, especially with a 20+ member team, which...

You know what time it is when the overhead speaker comes on at night and instead of a human voice, you hear feedback that seems to resemble a blue whale's orgasm.

Speaking of labels, they've now changed twice in the last year and while the newest labels' barcodes actually work now, the stickers still bunch up badly in our old printers. Anybody a wiz at dealing with these things?