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  1. J

    Archived How to search for the TM that completed a flex order?

    Hey team, does anybody know how to look up which team member completed/stored an OPU order? When I try to use order inquiry on the PDA it gives me some generic error or does nothing
  2. J

    Archived No Bags

    Sometimes our pallet of bags gets trapped in the steel and they can't get to it with the crown. I'll usually ask someone in the backroom if they can take the WAV up and just grab a few boxes so we can last until the rest of the pallet is accessible. It's also possible that your GSTLs or Backroom...
  3. J

    Archived Pictures that make you go hmmm.

    It's not always this bad, but fighting with flex is a losing battle.
  4. J

    Archived Pictures that make you go hmmm.

    TLs are getting ready for open, quick post guest service OPU gore
  5. J

    Archived New roll out schedule- GM3

    I'm moving up to an S&E TL position soon, was told I'd have rotating weekends. I'm hoping this schedule isn't set in stone at my store. I've been slaving away as a GSA on a shit 2 week rotation since like Q4. Occasionally I get an extra day during the week off, but those weekends are pretty much...
  6. J

    Archived Are all closing leads former Senior TLs?

    The person that it seems like they're training to be closing TL is currently a Flex TM, though they're certainly ready for a TL position. Store is currently experiencing a lot of leadership changes
  7. J

    The Things Guests Do/Pet Peeves Thread

    1. When there's a problem at SCO I'll walk over and say something like "Hey, how's it going" and they'll usually scoot to one side and tell me what happened while I put it into store mode. It drives me bonkers when guests stand right in front of the screen and continue to stare blankly at it...
  8. J

    Archived Gay/ lesbian/ LGBT - any ETLs, STLs, DTLs, or higher?

    We have 1 gay white male ETL, and the rest of the leadership are all straight while females, though I live in a predominantly white area
  9. J

    Archived What happens when a guests calls Corporate to complain?

    I've received multiple threats of corporate calls, and only once has the LOD asked me to talk to corporate to explain the situation. I explained it over the phone and they just said "Oh okay thanks, you can put the LOD back on" LOL. Though most of the time the threats are because I'm not willing...
  10. J

    Archived Delete

    Why do they have Abdi (SETL) zoning hearth & hand near the end of this video lol
  11. J

    To that one Team Member - II

    TTOTM - I just had the LOD coach you 2 weekends ago about taking 15 minutes to "prepare" after clocking in for your 4 hour cashier shift...and you just did it again today
  12. J

    Archived Do your TLs take breaks and lunch in team member break room?

    At my store, most of the leadership will all take their lunch at the same time, often leaving me (GSA scheduled at service desk) the only person on the floor with a supervisor #
  13. J

    Archived RTS batch question

    if I'm doing an RTS batch and accidentally close e-pick without exiting the batch first, how can I get back into it? It's no longer showing up in RTS and I know nobody else picked it up
  14. J

    Archived No call no shows - Sick

    TMs actually getting termed after their 3rd NCNS would be a fucking dream
  15. J

    Archived What is the correct way to apply for a position at another store (within the same district)?

    Some quick info, I'm currently a GSA, and there is a GSTL position open at another store in the same district. My friend is a TL over there and told me about the position just in case I was interested. I am interested, but I am unsure how to proceed. I looked it up online, and it said to log in...
  16. J

    Archived Conduct write up. Help!

    @Ms run the lanes Fellow GSA here, and while ASANTS, at my store (and I assume most others) GSAs are held to GSTL/TL standards. The mistake you made could happen to anybody, but as a GSA, I would have immediately post-voided it, apologize to the guest for the delay and explain what happened...
  17. J

    Archived What is the point of being a GSA...really?

    Just some extra info, this part is all rant: the incident that set me off tonight is as follows: GS closer calls off, SCO closer quit 2 weeks ago but nobody picked up her shift and nobody was asked to cover it. And ofc nobody is coming in to work on their Friday off. I'm stuck watching the...
  18. J

    Archived What is the point of being a GSA...really?

    This is a bit of a question and a bit of a rant. I was an external hire in the beginning of August, with no retail experience and applied to be a cashier or guest service TM. I was recommended for the GSA opening at my store after my first interview because I have a bachelor's and just over two...
  19. J

    Guest say the darndest (dumbest) things

    Ah I'll have to look into that then and get some clarification. When I was training that's the policy I was told by the GSTL training me, and had used it in a previous interaction with a different guest. When I mentioned the interaction to a GSTL, she said that we could price-match another...
  20. J

    Guest say the darndest (dumbest) things

    GSTM calls me over to SD for assistance with a guest Guest: I bought a stroller here and I found it at another Target for $30 cheaper, I want a $30 discount from here Me (Training GSA): Sure, could I see your raincheck with the price from the other location? Guest: I don't have a receipt or...
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