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  1. N

    TL scheduled hours

    My store never cut TL's hours, unless they volunteered, but ASANTS. One of my TL's stayed at 40, the other often voluntarily dipped during the slow times of the year so the team could have more hours.
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    Time Wasters that my TL makes me do.

    I mean, it's probably true, but more of a correlation than a causation thing. Well-staffed stores are more likely to be well-zoned. Well-staffed stores are also likely to have less theft. Some people will blatantly steal right in front of you, but most are less likely to steal if they see TM's...
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    Line coming back?

    Never knew any stores used a process other than the line in the first place. Our store switched from truck unload at 4 AM to 6 PM though, and as far as I know, never switched back, even when all the other stores in the area gave up on evening unloads and went back to mornings.
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    Becoming a TL

    A good while, background check for some reason took much longer than I expected, official first day is tomorrow now.
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    Service & Engagement New SCO Pilot

    I enforced it, but with pretty severe leniency. I was not counting people's items. I did not care if they had 12 instead of 10. But if it was obvious that they had 20-30+ items I'd direct them to a regular checkout.
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    Becoming a TL

    Not sure, still not started. I applied for Customer Service Team Leader, HR emailed me, asked me to come in and interview for it. I then interviewed with a GM/Service Lines Leader (it was at Meijer, this is the equivalent of an ETL), they told me the position I applied for was actually already...
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    Becoming an ETL

    We had a new ETL-SPS recently that thought the best way to communicate was to scream at people. She screamed at multiple TL's who'd worked for the company for years within her first couple weeks. I left soon after, so not sure how many TL's she's going to drive away, but I suspect the answer...
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    Bye bye Target

    I worked 5 SD's in 8 years, 0 of which were promoted from within the store.
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    Becoming a TL

    My store definitely had people interview with the DSD. I recently left Target, and interviewed for a TL position with another retailer. I was expecting the process to be similar to Target's, where I'd interview with a salaried manager, and then a store manager, and then a regional/district...
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    Any ideas on what the PG45 to ETL pay increase is looking like these days?

    I'd love 4x10, actually, I'd love 3x13. I'd be thrilled to do 8 AM - 10 PM three days a week. (Yes, I know that's 14 hours, I can do math, I subtracted a hour for lunch each day.)
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    Got Rejected for On Demand

    We've had several TM's ask to go OD and get told no. Some were because they were TM's that were considered crucial to their department's success, so they wanted them to work more hours than ODTM's typically do. Others were because they were considered low-performing TM's, and they were hoping...
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    A Message For Corporate

    Yeah, if it was TM-only, I'd have no problem with it. My issue is that it can't be overrode, by anyone. We even had an ETL and the SD try, they can't do it either.
  13. N

    A Message For Corporate

    We matched on every day, including black friday, just not doorbuster/lightning deals. The blackout period around the holidays was done away with a few years ago and never brought back.
  14. N

    A Message For Corporate

    It wasn't the pros. This thread was made weeks ago either way though. You do realize sales last a limited duration, yes?
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    A Message For Corporate

    No, most new hires are not considered seasonal, but they do still have a 90 day probationary period during which they can be let go more easily than normal.
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    A Message For Corporate

    That hasn't been a thing in years. I think 2020 was the last year such a thing was supposed to exist.
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    A Message For Corporate

    Walmart.
  18. N

    Black Friday 2023

    We have two packing stations, but are Pfresh, we do 55-60 million.
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    Black Friday 2023

    I'm aware driveup is front end, but your store would need fewer fulfillment TM's if they didn't have driveups and OPU's to pick and just did SFS - that was why I asked, not because I thought Fulfillment TM's took driveups out to guests. We have 37 Fulfillment TM's currently, if we had 8 we'd be...
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    Black Friday 2023

    I'm so confused how this is even possible. Does your store not do driveups/OPU's? Just SFS? Super low volume?
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