cash office

  1. J

    CO question

    Can anyone who does CO for their store message me? It’s in regards to Garda thanks
  2. I

    Does anyone have a Safe Count Worksheet?

    We are unable to access the file to print new Safe Count Worksheets. We have been doing them by hand for a few weeks now. Does anyone have a blank one that they can share?
  3. T

    cash office procedures

    I trained for the first time in the cash office today. My trainer went so fast and I’m nervous I missed something, don’t understand everything or don’t remember all the steps. Can anyone give me the step-by-step cash office procedures?
  4. Seymour61

    Cash Office Question

    Just wondering how many of my fellow cash office team members have the code to enter their Cash Office? We used to but recently our store changed the code and stated that we would no longer have access to the code citing “Best Practices“
  5. H

    How can I learn to do Cash Office efficiently?

    Hi guys. Will be starting to train for Cash Office shifts soon, a little nervous as it is kind of a big deal and responsibility. What are the best questions to ask my trainer? I'm trying to think ahead and ask questions about scenarios, variables or anything that can go wrong and how to correct...
  6. L

    Half dollars?!

    How are we to handle the half dollars the bank is sending us i assume instead of quarters?
  7. B

    Cash office

    Is there anyone that can clarify something for me? I have done the CO for 10 years and thought that all data was to be sent by 2pm, now we are being told it can be finished anytime that day.
  8. S

    Archived Cash office checks

    So recently we got an email saying we need to mail out checks using a polymailer bag (same as ship to store). We had been using the UPS pak bags for years. What is a polymailer bag?
  9. loser girl

    Cash office

    Has anyone's store ever skipped a day in the cash office? Mine did yesterday. I called in sick. And they only asked one of other two people that know it, and he had other plans. Walked into a nightmare today. Wish we were allowed to have alcohol during working hours.
  10. S

    Archived Cash office / Coupon Address

    So recently we've received a notice that the address for coupons shipped out weekly has changed and I can't get ups to accept the new address as valid. Does anyone know the proper address or format for shipping out the coupons. Not sure what I'm doing wrong.
  11. F

    Archived CASH OFFICE TIMING

    Hey! I just got trained in cash office. The girl who trained me was from a different store saying she can only bring it down to an hour 20 minutes for her lowest time in there. My ETL said cash office should only take me an hour and now I’m nervous that I won’t even finish in time. I’m scheduled...
  12. G

    Archived Cash Office

    Hello, so I've been in the C/O for over a year now and I was never fully trained in all areas.. So when doing the safe count sheet there's an area where we write CL for check lanes and write the amount for each bill count.. well since I've been in there it the number has never changed.. but the...
  13. R

    Archived Good neighbor?!

    I don’t know if I’m hearing it right through the walk-in. Sometimes I hear people saying ‘LOD to good neighbor ‘, something like this. Can anyone tell me what it is?
  14. B

    Archived Cash Office upgrade

    Has anyone gotten the new cash office update thats supposed to be completed by Jan 31st.? We havent gotten ours yet, and I am looking for feed back.
  15. L

    Archived Cash Office

    M
  16. G

    Archived Soooo...

    So I need help I’m newly hired been here for about a month. My GSA I trained yesterday in cash office did it this morning and I just went in to get an advance and there was no money in the safe what so ever. What do I do? There is no LOD, Ap here and the girl has left already. This is her 4th...
  17. S

    I'm Lost! SCO funds

    We are scheduled to get SCO in the early spring. I do c/o occasionally. Anyone tell me the start funds amount?
  18. L

    Archived Cash recycler

    We got the new cash recycler a few days ago and are supposed to start using it. The other GSTL had a day of training on it but the rep who is supposed to train me is unable to come in to train me tomorrow. The other GSTL is unable to come in in the am ( would go into OT, hours are tight ... )...
  19. S

    Cash Recycler

    Anyone using one of these in their cash office yet? I'd like to know a little more about what to expect.
  20. D

    Archived Cash office question

    I work in the co today I should of shipped out a two dollar bill but had it accounted for on my deposit that was sent out. Whst should I do?
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