Anyone here have locked fitting rooms? How do you handle it - is someone scheduled there at all times or does everyone do their own thing and just answer the calls?
We just started this recently and I find I really can't do much else but let people in and out and process reshop. Maybe the last...
I work in softlines and as a result I'm sometimes scheduled for fitting room or have to cover if whoever they scheduled didn't show up. I'm not sure if it's the same for every store but at mine our fitting room person has a phone and basically plays receptionist for anyone calling the store for...
Our FR has been a disaster since implementing this. Who do they think will sort go backs from FR and the GS? I guess in a slower store it might work with everyone taking turns every so often to check on it and sort, but we are a high volume store. In fact, we are the highest in the district. By...
Calling all sales floor/ soft lines members! what is the WORST fitting room event that has happened to you/someone you know? I’ll go first: I was taking hangers and clothes out of the fitting room when low and behold someone left their USED, DIRTY pad on the floor. I almost cried.
On the schedule it used to show the FRO separate from the rest of softlines. The schedule would say "Fitting room" or "Softlines sales floor", the daily grid would also have the FROs separate from the sales floor staff. Now they are listing everyone as sales floor with just a little note to...
How does everyone feel about the new procedure for operator?
Corporate has no clue how busy operator is. I wish, Corporate, District and Regional levels would work in the stores on a weekly basis.
so I have training in the fitting room this week for only 5 hours ... however I will be in the fitting room all week next week ! I am extremely nervous as I have never worked in retail before ! Can someone explain to me what I should expect in the fitting room please
Do any others stores close their fitting room an hour before their store closes?? Ok so I work in a VERY high traffic store that is constantly busy. I am put in the fitting room a lot, and it is always crazy back there, in fact, crazy is an understatement. The fitting room never slows down in...
Longtime lurker, first time poster and all that jazz :P
I joined as a seasonal TM this past holiday season and was asked to stay on as a softlines TM. I started doing fitting room out of necessity, though I was never trained (and that's led to some interesting miscommunications >>). In the past...
Does anyone else's store have an issue with stinky guests? Every once in a while I'll go to do fitting room checks only to be greeted by a disgusting stench like vomit or rotting corpse feet. Of course I never find the source of it. But it's so gross. I have to spray the crap out of the room and...
Has anyone heard of changes to how we run the fitting room? I heard a rumor that we will no longer have anyone scheduled for fitting room shift. We will all be on the floor. Once we find a guest who wants to try on an item we take them back to the FR and stay with them until they are done -...
I already made a post about what to expect and stuff like that but when my shift came along I only got trained for a little while and was left alone.
I need help on the phones.
What are some of the questions to ask before you transfer them ? Lets say someone ask for the manager what should I...
Hi and had guest earlier that demanded I check backroom 4 a coat . Cause she knows how things go and worked at target for 3 years and was asking was I looking up dcpi right . It made me so irritated and I'm very patient person !
I got absolute no training whatsoever in fitting room & I have shift on Wednesday in the PM for FR.
The question is will they be training me or will they just throw me on there to expect what to know?
Another is what do you basically do in FR ? Im so nervous just because I know I am going to...