Anyone else get some bad batches of OPU bags recently? Ours look darker and have a funny texture to them. Wasn’t just me who thought there was something off. Maybe they ran some bad batches off by accident?
The MyHelp app offers Order Inquiry through searching DPCIs and Order Numbers for Ship From Store orders (SFS) and Order Pick Up orders (OPU). This is super convenient because if I see an item on the floor, I can check if it belongs to an order now or see if an item that's been sitting in the...
Completing OPU and Drive Up batches still feels more complex than it has to be. When you're in a batch, you have to complete the batch before you can get back to the main screen to see how much is left or to start on another order. Unless, you decided to hit "exit." But this, unfortunately, has...
So I know there are metrics for cashier speed, flexible fulfillment time, and other things like call box response time... but does anyone have a complete list of all the metrics? Like are there metrics for back stock speed? Just wanted to get an idea of what can help or hurt our store metrics
So I’m new to target just finished my training this week. I was hired for Flex Fulfilment but I just checked my schedule for next week and that week they also put me in “Logistics Replenishment Inbound” can somebody explain to me what that is? I’m just confused on why their already scheduling me...
So I just started working in Flex Fulfillment and my training was pretty awful :( I get how OPU & SFS’s work. but not how RTS works? Can anybody please explain this process... also does anybody have any clue what the heck they mean when they say that I’ll have to sometimes put stuff back in a...
Hey team, I use to work in the Front End as a cashier, guest service and some GSA. My old Target would never let me leave the front end which sucked. It was kinda annoying. I would often try to trick them and ask them to just let me cross train (but that just meant I'll stay in my cross trained...
So I work in the San Antonio district and was informed this week one of the larger stores in our district was going to be turned into a mini distribution center. Has anyone heard of this before?
This center will be focusing on ship from store not RDC trucks. Sounds pretty interesting and would...
Anyone know how to direct a guest to the OPU survey? I know usually they are emailed to the guest and they are prompted to fill it out. One guest came into the store for help finding the survey. We checked her order history, clicked around her account, checked her spam folders, etc. Couldn't...
is there a way to change hold locations with OPU wacos? these are for orders that already have been scanned into the waco with the zebra. I was told there is a way to do it with the pda but nobody seems to know the exact process to do so at my store.
Anyone know if they took away the function to move hold items to another location from the PDA? I can’t find it and I’m not sure if I just forgot or if it’s gone. Hard to tell with everything switching to the my devices
I’d like to know which genius at corporate thought it was a good idea to pull full case stock from the backroom before it pulls single items? It’s such a messed up system.
For example... Down the GRC 1/SNK backstock isle we have 30 lose boxes of KIND PB bars (I counted today) but they come in...
How long do you think one should take to complete a batch, say 25-30 items on average for new TMs and those who have done it for years? What is your store volume?
Hi guys:
Are your stores seeing more traffic and sales from online order pick-ups? In your store, do you see a lot of guests buying additional items when they come to pick-up what they've already ordered online? Has that made your store busier?
I got a job last October with the red and khaki store and I worked last holiday season in SFS. Now, I plan to transfer from the front lanes to SFS, but if I'm working back there, I'm likely to be scheduled alone all day with no help and 100+ orders.
Does anyone have any helpful tips and...
Has anybody else’s store implemented this? We just started today, but we are a pilot store, so that might be why.
The hours that we previously had for OPU (who was essentially just another service desk TM) are now going towards something called Omni.
Omni is a teammember that deals with all...