fraud

Would over overriding a $900+ device to $0 be a good reason to term a ETL termination? Just knowing that alone the answer would be duck yeah but listen to the circumstances! The guest came in sent from another store for a contract phone promo (BOGO-free + $150 per line). Because the printer...

So I've overheard my managers / AP say they think I'm stealing things but can't prove it and "have to wait until he does something". I'm really not but it still bothers me hearing talk about it, I have some mental problems and odd behavior so I can understand why they would watch me but not...

I had a guest try to use a $25 manufacture coupon tonight. I know my tps have told us to be careful when accepting these high dollar amount coupons. The system was able to accept the coupon though. How does your store verify which coupons are legit and which ones aren't? How would you explain...

Has anyone had a guest come up to the Guest Service and insist on doing a card look up return for items that you know are regularly coupon-ed? I had a guest do that today and we took extra steps to make sure that she got the value she paid for it instead of the MSRP of the item. (This guest is...

So I was ringing up a guest the other day and he was trying to purchase a playstation giftcard. When it came time to pay, he held his phone up and said he wanted to pay with cartwheel. My first thought was "wtf you don't pay with cartwheel" but when I looked at his screen it wasn't even the...

I don't even know if this is the right place for this, but I'll explain why I'm asking. The one day I decide to take a non-market shift I get put into electronics. Not a big deal except the first guest phone call I received was from an irate woman wondering why after an entire day of waiting her...

According to the Target Coupon Policy, we can refund the manufacturer coupon onto a GC. It says we can also deny the coupons if they are not used for use or gifting. How do you go about returning the coupon amount onto a GC? This way the coupon fraud guests are not making a profit on the coupons.

So we've been hit with these recently. Because they go through the system the cashiers let them go through. The system also doesn't flag them but they are fake coupons. They're buy low priced items and the coupon takes off 24.99. Example. Nyx lipstick 1.97 but they use the coupon for 24.99. •...

Hey Everyone, We have several "guests" that come in with "found" receipts and then try to return the merchandise they have picked from the floor to match the receipt. Most of the time I end up doing a GC if they don't want it back to the card. Now what about a receipt that was paid for with...

Yay first post! I love working at Target. However, they really didn't train me to watch for coupon fraud, and since sometimes the coupons actually go through, I usually didn't check the coupon when I had a huge line of guests, and they never trained me to look out for it, but after gaining...

Here's a new one for you guys! I had a fellow TM I used to work with, tell me about her suspicions of fake receipts before, but I never actually encountered it myself, as far as I know. Well today, I think I finally had one. A guest came in, about 5 minutes before closing (red flag #1)...

Working in electronics, I've gotten a lot of weird situations where people try to use a fake card to get really expensive stuff. I was wondering what everyone's weirdest situations were. In my weirdest scam moment, I was approached by a friendly man looking to get an iPad. He was real nice so I...

Number one purchase gift cards with gift cards at self checkout.