guest advocate

Hello team, I’m new to this website and I need advice/ guidance to a certain situation that happened today. So I was pushing a three tier-to the exit- outside to do some drive-ups and then all of a sudden I hear screaming for me to stop. So I stop and I feel the cart hit something, and it’s a...

So earlier I was at service desk, and I’m off 7:00pm. And there’s this guest who’s waiting to be helped and it was already 6:59. My Co-worker literally told me to help her and I said okay and then she returned A LOT OF STUFF. it was already 7:05 and there’s one more item that she needs to return...

Hello! I am a guest advocate and have been here for just over a year. I was mainly at guest service but my TL has started having me be a checkout advocate on the checklanes. I close 99% of the time I work and my TL will have me watch the front after they leave. I have to make sure the team is...

So I have two more days of training. My first real shift is coming up on December 1st as a checkout advocate. I applied for a guest advocate, but I'm so scared to be put on schedule because I still feel lost. Does this mean I have to stay on register all day? Does checkout advocate mean I can...

Hey All ! So I just accepted a shift and it was approved... but it says SCO next to it ? Please tell me what it means :)

Hey all. So I’ve been at target for 4+ years already and I’ve only worked cashier shifts most of my time there. I’ve had tons of shifts at SCO, guest service, OPU, and have even covered almost entire shifts as GSA because the actual GSA would be busy and hand me the keys and the schedule and let...

So GSA’s are no longer a thing. Whoever was a GSA is now always scheduled at SCO and they have to which the lanes still and take care of everybody. most of our former GSA’s have left the store so now they’re scheduling some of us cashiers at SCO to watch the lanes. It makes me super nervous and...