phones

  1. daemon

    MyTime How do I enable finger print auth?

    During a period of time I had finger print authentication working on my samsung phone for the mytime app logon as a method of authorization. I think during one of the password changes it lost it and i can't find any way of getting it back.
  2. MPLSbullseye

    Cell phone usage - parking lot

    What is targets cell phone policy, specifically pertaining to outside of the building/warehouse?
  3. E

    How do I dial an extension from an external phone?

    Long story short but is it possible to call an extension to a Zebra or desk phone if I know the extension? Also is it possible to directly call a Zebra from a Zebra or desk phone?
  4. SuperTarget

    Phone Numbers

    Hey team I’m trying to build a big phone number list for all things Target that may be a useful resource to my team in the future. I’m looking for helping fill in any gaps here mostly with the TM numbers. If you know any that you could share that I could add to the list. Looking for things like...
  5. lokinix

    Specialty Contacting Another Store

    I was in Tech the other day and I was trying to call another store to check the stock of an item (because we know the counts aren't always right) and when I got through to Tech (after it ringing constantly), I got put on hold for 10+ minutes before I hung up. I called and tried Guest Services...
  6. P

    New phones

    We got new phones installed, Poly brand. They have some presets already but no store intercoms. Anyone know how to make an announcement with these things?
  7. IHaveNoIdea

    Absolutely NO ONE answering phones for 1 and a half hours

    Trying to call out today, dealing with family issues amid the covid-19 anxiety already putting a ton of stress on us. Nobody in any department has answered the phones. I'm assuming they have everyone there working on fulfillment for the mass amount of people that took LOA and are short...
  8. jackandcat

    Who answers the phones in your store?

    Our store recently moved the store phone lines to the S&E service desk. At times we seem to be run ragged dealing with DU, OLP, self-checkout, guests in checkout lanes and so forth. In your store, who is supposed to answer the phone lines and has it been hard to keep up answering the calls while...
  9. S

    Archived Goodbye red phones.

    My store has gotten rid of the red phones replaced them with screens.
  10. softlinesginger

    Archived What should I do? We're closed?

    I don't know if this is common for all stores, but after we make our final closing announcements we transfer our phone to the "closing message" so when someone calls it gives them a "we're closed" message with an option for team members to still be patched through. I've had several times where a...
  11. N

    Archived Calling other Target Stores for Guests/How to use Phones

    Hi guys, I have 2 questions for you all relating to calling other Target stores for guests and using the phones in general: 1. Guests will often ask me when I am working at the service desk to call another store for them and ask if they have something in stock, if they will hold something for...
  12. W

    Archived Operator and bad phone equipment

    So I rarely have to act as "Operator" but when I do, our bad phone equipment makes it hard to hear guests. It's embarrassing to have to ask them to repeat what they've said, or even ask them to spell something because the connection is poor. Anyone else's store have phone issues?
  13. SmilesWI

    Archived Store Phone Issues

    So I got a call about picking up extra hours this weekend but I can’t get through to my store. I call the general number & hit the option for operator and it says “wait while we transfer you” and then it hangs up. I’ve tried like 6x. I had a similar problem when I needed to call in sick a few...
  14. T

    Archived Cisco Portable Phones

    1
  15. P

    Archived Answering Phones and Other Duties

    Hello everyone! New member on the forum. I've been working for Target for about 4 months now, and I just had a few questions to ask! 1. How the heck do you answer guest phone calls? For example, sometimes (not all the time) the operator would let a TM know that there's a guest call on...
  16. Pale

    Archived Upgrading through target mobile

    Now that the galaxy S8 was revealed I will be upgrading to it as soon as I can, but I was talking with our mobile rep and it seems like much less of a hassle going through mobile than it is an actual provider store. Does anyone have experience going through mobile with similar things? Any...
  17. eightrats

    Archived 2280/2281 Phone Lines

    at my store the fitting room operator or the senior softlines TMs always handled the phone calls (both desk phone and portable) after calls they announce via walkie that calls are on 2280/2281-- my question how do the other departments pick up these calls on these 2 extensions and ALSO how is...
  18. F

    Archived Buying a smartphone at target

    I'm gonna be buying an s7 this week and was wondering if smartphones are discounted like everything else at target (10% employee discount/5% redcard)? And would the carriers like At&t also match those discounts at their own stores?
  19. Kaitii

    Archived Do You Use Your Phone at Work?

    I mean personally if you say no you're probably lying. But some time last week I got coached by my TL for having my phone out. I finished my toy zone and was bringing my cart of strays to the boat for sorting (I had another cart up there for my toy go backs) and on the way to the boat I popped...
  20. S

    Archived How to dial out from red phones?

    I was just wondering if it was possible to dial an outside telephone number from the red phones. That's all.
Back
Top