rude

How the hell can I respond nicely to someone who is in a line at Guest Services saying, "Hello? Excuse me? Hello- can you help?" And points at their Target bag with a bitchy face. My reply, "No. I can't. I don't work up here." Other wise I would have fuckin helped and there wouldn't have been...

Hello fellow breakroomers. How was your day today? Hopefully it wasn't a total shit show like mine was! Or at least, I hope you didn't deal with an asshole guest like I did today. I offered to ring up a guest in electronics who was buying some sodas amongst other things. As I was ringing up...

There are a few topics already about annoying guests and team members that we all wish would go play in traffic. But nothing about when we ourselves make mistakes. Can you recall a time where you were probably out of line with a guest? Maybe a time you were actually the one being a complete...