sales floor quantity

Team, can anyone tell me how to change the capacity a given location can hold in the system? We have a certain product that we have 24 on the floor alone, but the inventory system states we have 11. I have tried a couple times to count update on the Research function of the MyDevice, but it...

Goodbye sales accumulator hello Sales Floor Quanity. Our store is changing to this. Has anyone piloted this ??? From reading the packet you can update shelf capacities on the spot vs sending it to my support.