security

So I have a new etl at my store who is never on the sales floor. Each time we call for her, she’s always upstairs. Recently we’ve noticed that she’s in the security office watching the cameras and looking down on the sales floor through the two way glass. Is this something they’re allowed to do...

Okay so I need help with the different security tags . I’ve tried and tried and even when other members show me I just can’t seem to get it . I can do the cases that have dvds videos games in it etc . But I can not get the spider wraps, or the security tags they have on clothes . Could someone...

Out of all the nights I've closed, I've been working mornings lately. Tonight, I closed. I walked out with a few other girls and as I reached my vehicle which was the farthest away - of course -_- - this utility truck with orange flashing lights came out from behind our target, drove into the...

What's the normal policy for handling locked up merchandise? I know for all/most of the stuff in electronics, you're supposed to unlock carry the item over yourself and have the guest pay for it right then and there..right? But what about other areas of the store? I had a guest want dog flea...

I was talking to the APTL about signing equipment out. She's not happy with how poorly our Team signs keys/devices out (essentially, they don't). So, we were trying to brainstorm some ideas that might make the process easier or maybe incentive the Team to sign out (and back in) equipment...