What does everyone think of the new Greenfield metrics?
If I have a tm scheduled for 7 hrs, clocked in for 6.5 hrs, what do you consider a good "time in app" & "in app %"
Also what do you consider a good standard UPH and OPU uph score?
Any tips at all? Just got swapped over to become the Fulfillment TL from being the F&B TL. I used to do this but it’s been about 2 years. Any tips on how to improve ship from store, OPU ideas or anything really would be appreciated.
Any other stores using Fedex - what do you put your polymailers in? Heard at one point they could provide buckets, but we've never gotten any. Using trash bags now and it's kind of annoying.
Anyone else’s store suddenly having UPS collates for orders printing despite being a FedEx store? It started happening at my store today for about 10% of our orders. They scan fine with the pack & ship app (we don’t use 2.0 yet) so we were told to put near receiving to give to the UPS guy who...
Hey so I’ve never posted on here before so I’m not sure where to post this. But in a couple hours I have my first day of training in ship from store. I have a couple questions. What am I to expect? And how do I clock in because they never told in orientation?? They showed us where but didn’t say...
I asked my ETL HR (she's brand new) about switching to SFS during the Holiday season and she said that I can't just switch temporarily during the Holidays, and I would have to do a permanent switch.
She then told me that if I wanted to do a few shifts but still work primarily in soft lines I...
Not sure if this is the right place to post this. But recently our store got rid of PDA''s in Ship from Store. So we use Zebras for everything. For FA's and for picking and packing. My question is, do store leaders get notified when you can't find items on the Zebra? I know they are always...
Is anyone else's store creating a SFS (or Flexible Fulfillment?) Team Leader position? Ours definitely will be starting this Q4, but there are very few details about it so far. The only thing known for sure is that it will no longer fall under Backroom leadership and will be its own...
Who processes the ship to store orders at your store? I do them at my store but I'm hearing that at other stores they are taken to guest service and are checked in by them.
hello all, this is my first new thread post though I've been lurking. So, I was hired as a cart attendant last year for seasonal and they kept me on. After 4 months they started training me at guest service to just get me over there while I'm doing carts, but ends up putting me behind on my cart...
Well, let me start this off!
Our backroom has gone to Hell. We're lucky to even have 3 team members upstairs pulling MyFA, Location Checks, CAF, Plano, Price Change and Curbside! We've been having pallets of overstock sit around for a few days because we just don't have the team to finish it. I...
Curious...
For those folks doing SFS, have you found a way to overcome the unproductive process of walking from item to item because of archaic pathing or unchangeable batch sequencing?
(Sequencing) Right now, when a batch is made, it's ordered the same way every time. Alphabetically and...
Just started doing ship from store recently, it doesn't seem like there's that much happening where I am... How many orders a day for you guys? Is it gonna get crazy with Black Friday/Cyber Monday and Christmas coming up?
Does anyone have any tips about how to use the manhattan system with ship from store?
All I know how to do is look up and reprint a collate using the 20-digit container number, and how to view the dashboard to see info on recent orders.
Some things I'd like to know:
How can I look up how...
In my store they opened up flex in a whole new area in the backroom and even hired a new team to go along with it. Pretty soon they're going to have it running 24/7. We even did a few orders on Thanksgiving. My ETL said it's only a couple of stores that are expanding it where we pick from the...