Brian claimed "On top of our daily cleaning procedures, we’re adding hours to each store’s payroll to make our routines even more rigorous ..." That's not what I was told last night.
This is not meant to be a gratuitous, nasty cheap potshot at Mr. Cornell. The CEO of a large company faces a huge amount of decision making every day. Having gotten that out of the way, I am profoundly disappointed that Mr. Cornell and his Corporate Communications ghostwriters have been less than honest with team members as well as the public on this issue.
