Leadership...helping with OPUs? I’m convinced mine doesn’t know how to do them. I mean, they don’t even turn their alerts on; that’s how much they don’t care about SFS/OPU! At any given time in my store, there might be two or three people who know how to pick SFS/OPUs: myself, the BR TL, and maybe one other person. Everyone else is clueless AF, and would tank the metrics if they were taught.
