When you get to the point of having to say all that, you've already said a couple of times that they are a separate business and were ignored. I get that all the time on the phone, they want to be transferred to the pharmacy, and I have to explain I can't do that because they are a separate business with a separate line. A few people are nice about it, and I'm enough of an asshole that those nice people get told that if they call back and choose the prompt for the pharmacy it'll transfer them to CVS' standard automated greeting. Most people though act stupid and take out their frustration about having to call another number on me, and when I get to having to get as specific as Amanda's speech, I've already told them that it's a CVS pharmacy not Target's, that we just provide space for them, and told them a second time that I cannot transfer them, with them insisting that it is Target's.
Then they want the number and I honestly don't have that number. I can't even remember my daughter's phone number or my parents' phone numbers, I'm not going to exert brain cells to memorize a phone number solely for the benefit of people who are mean to me. Some ask how to get that, um, Google? Look at your pill bottle?
