Actually works worse than you know...at least in my store the Electronics TM answers call boxes in Electronics, baby 360 cause it's nearby, toys, luggage (actually the call box is in sporting goods but sounds off as luggage), and seasonal (mini too of course). Same TM is obliged to zone all those areas, push CAFS, do the pulls, and of course serve guests and heaven help you if AAR is down or the guest(s) don't want Red Cards. Not an easy life, but then as I have learned in two years, nothing at Spot is even remotely easy. As they say (but not intended for us of course), Expect More, Pay Less