Service & Engagement How does is Target leads supposed to handle mental health accommodations?

[ADHDsucks]

Recently I have been having a couple health issues just because I have an autoimmune disorder as well as anxiety and depression and my life is really stressful right now. I just feel like no one is taking me seriously. One day after almost a full shift on drive up I vomited and was told only to sit down and cool off after telling them multiple times I needed to go home, my body was saying to stop. Today they were messing with the entrance doors and after my lunch every time the doors would close it would screech quite loudly. I was on our smaller entrance watching the self checkout. After an hour or two of enduring the sound, it started happening more and more just since we were getting busier. I told my team lead I needed to just switch to the main side since the screeching wad making me freak out now. And she said she’d send someone over when there was someone to cover me. Then I also interact with one of our asset protect and tell him to tell the front of end team leads whoever that I needed to be switched out asap. I was feeling like my head was going to explode. As another team lead came in I also tell her that I need to be switched out, now basically in tears. Finally someone comes over and lets me walk away as I’m having a full meltdown at this point. I’m just so embarrassed. I don’t even know what I could have done. I was alone on that side and if I walked away no one would be there for self checkout. Please any insights or advice! I am trying to leave Target soon but I just need to stick it out for a little more.

edit: this also doesn’t even begin to cover how our leads have been having very new team members cover their breaks when there are team members also available with more seniority. And only 2.5 guest service shifts in 2 years? Others get more then that in a week. And how are they gonna give me 11.75 hours one week and that same week give another girl 41 hours. Not sure. Food for thought though.

 

[commiecorvus]

Go to HR now!
Write down a short, concise list of the ADA accommodations you need and tell them to please make them happen right away.
That is their job.
If a TL or ETL doesn't provide those accommodations tell them to go talk to HR.
There are laws about this shit and Target is very careful about sticking to those laws...
But only if you take the steps necessary to make them happen.

 

[Coqui]

Definitively go to HR like what was suggested. Your HR can have an ADA conversation with you. Usually it’s them printing out a copy of your job description, they’ll read each one and ask you if you feel like you’re able to execute it. Once that’s done, they’ll give you a document to give to your doctor along side the copy of your highlighted job description and your doctor will help you determine what your job restrictions will be and what you’re comfortably capable of doing. Bring that back, and they’ll either find somewhere you can be that matches your restrictions, or if they can’t you go on disability till you can. There’s usually always something you can do to fit within those job accommodations. Good luck and hopefully it works out for you

 

[Tessa120]

Go to askjan.org for example accommodations so you know what to ask for.

 

[MxTarget]

I think a lot of the issues stem from a misunderstanding of the ADA. It’s there to require your employer to provide reasonable accommodations so that you can perform the same job as someone without an accommodation. With mental health, it’s really hard because a lot of the accommodations recommendations are mostly focused on office jobs or physical disabilities. For example, if you need a job coach (one you’d provide) to support you during the day, they have to allow them to be there. Or you need an extra unpaid break to decompress. Or 3 five minute breaks instead of one 15. They’d generally have to provide you one. Or they could give you task off stage to complete, but they couldn’t create a task. A job change is an accommodation; however, you wouldn’t be able to say you’d want reduced guest interactions as that’s an essential function.

 

[DC Diva]

Today they were messing with the entrance doors and after my lunch every time the doors would close it would screech quite loudly. I was on our smaller entrance watching the self checkout. After an hour or two of enduring the sound, it started happening more and more just since we were getting busier. I told my team lead I needed to just switch to the main side since the screeching wad making me freak out now. And she said she’d send someone over when there was someone to cover me. Then I also interact with one of our asset protect and tell him to tell the front of end team leads whoever that I needed to be switched out asap. I was feeling like my head was going to explode. As another team lead came in I also tell her that I need to be switched out, now basically in tears. Finally someone comes over and lets me walk away as I’m having a full meltdown at this point.

And how are they gonna give me 11.75 hours one week and that same week give another girl 41 hours. Not sure. Food for thought though.

what is your actual position? I’m guessing guest services, or cashier, in which case it appears you were demanding to be moved to a more desirable spot, with guests experiencing your full meltdown. My guess is the girl scheduled 40 hrs comes to work, and does her job as assigned, without creating extra workload for the TL.