Barely. Admittedly, I've been exclusively SFS the last few months. We stopped dealing with phones when covid became a thing. I'd have to juggle helping other guests and showing grandma how to send a text message as well as doing all the other shit we're required to do.
Fourth quarter we pretty much had someone from A&A or whoever was in hardlines not backing up the lanes constantly backing us up.
If it was just activating Verizon and ATT everything would be fine. Their process these days is usually pretty smooth. But Consumer Cellular can be a giant time waster. CC is fine when the guest has their shit together. (Has an ATT, T-Mobile or universal unlocked phone, has their old cell phone account number and pin, etc) In my experience this is not usually the case and we end up headdesking for the next hour because they insisted their phone was unlocked but it wasn't.
"BuT tHe CoMmErCiAl SaId I CaN bRiNg My oWn PhOnE!!!!!!!!1"
This is turning into a rant, so I'll stop here.
