New Style Team Lead

[Style girlie]

Heyyyy, I just got hired as a Style Team Lead a few months ago & my SD told me that the store is a bit chaotic and boyyyyy were they right! I can’t believe how much of a mess my departments always are, despite being in a small store and not being a high foots traffic store. While I am short staffed, the team that I do have sucks and constantly makes excuses on why things aren’t getting done. (Mostly because they work so slow!) Slowly but surely getting them on track! I’m open to any suggestions on how to get them to work more efficiently or else i’m getting everyone fired 🤣🫣

 

[Hardlinesmaster]

Welcome! Lead by example & support your team. Make sure training is up to date.

 

[FlowTeamChick]

When I was the equivalent of a TL at a bookstore a long time ago, I found that actually working alongside my team, one at a time, was effective at demonstrating the way things should be done. Plus it gave me an opportunity to get to know them because we could chat a little while working. Then, when I did have to get after someone for slacking, I'd earned their respect and wasn't just the meanie picking on them.

So I'd say work with your team at breakout, keeping the fitting room orderly (ours is usually a wreck), picking up reshop (same), pushing z-racks, folding and straightening - all of it. You can show them, not just tell them, how to do things quickly and efficiently, discourage the "stand around and chat" routine that a lot of our Style TMs think is okay.