Okay. I have another dumb question.
I forgot to asks some questions while training. And I'll probably ask the next time I see someone. I was never trained fully on how to do endcaps and four by fours.
Like I was told on mon and thurs instocks do like....the rigs and then they do end caps and four by fours but I didn't think to ask what either of those mean and how to do them. I have a good grasp on everything else but I dont want to seem like I'm stupid or incapable, you know?
Also you think anyone would idk think less of me for continuing to ask questions even after I've finished training?
Maybe its different at other stores but at mine instocks training is less than adequate. There's a lot to pick up and once your couple of days (if that) of actual training are over you're going to have to figure out the rest through asking questions, puzzling it out for yourself and making mistakes. Try and find who's the main instocks person at your store and work with them. If they're decent they will not mind you asking questions because then that means less mistakes and misunderstandings they have to correct. I love it when the team asks me questions!
Some pointers though:
RIGs? This stands for something but I can't remember what. Its basically just the system wanting you to double-check the item counts for specific things. Just go where the task list tells you to. Try not to scan the shelf label right away though! If there's an item there, scan that first. If its the wrong thing, scan items around it and see if they're the right one. Instocks teaches you to assume somebody pushed something in the wrong spot. You can skip a RIG if you have to but try not too.
Endcaps? Goal here is to make endcaps a) look full and b) not a pain to restock later. You're going to want a printer and some flip labels. If it has a backroom location, drop a batch and move on. If you don't push your priority pulls or can't trust salesfloor to do it right, grab some product from the home location to fill that endcap space. If it doesn't have a backroom location either grab some from the home or print a generic label and flex over with something that is either on that endcap or really, really close by. Don't grab a pillow from four aisles down unless you are
desperate. Or an LOD who doesn't know better. Also if your store has LODs fill front endcaps like mine, instocks should be double-checking their work.
4x4s? The goal is to make things look pretty and be accurately stocked. You're going to pull product to the front of the peg/shelf, pull overstock off the shelf, pull reshop off the shelf, print labels that are missing, maybe flex over some discontinued product, maybe make sure all the ad signs are up. It might seem like a waste of your time if its a busy day but trust me, this helps you out later down the line.
Sorry if that's a bunch of words. I had a moderately productive day of instocks and am still excited about it.
