Archived New TM

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Hello guys and gals, I'm new here. I've been working for target for a few months as a Softlines TM and the other day I was Asked to cover for the operator who was going on lunch, she told me to just answer the phone, but I was never trained to transfer calls and didn't know what numbers to dial etc. Amyways, to make this short. What does a-block and c- block mean? Help!
 
Welcome!
Blocks are sections of your store where items. They have a letter next to a number for an aisle.
 
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