going to ask a few questions that if you can answer them will hopefully let me help you more
1. why do you have a “base of operations”? you should be mobile, not returning to one spot with any regularity
2. how many of your team members are trained and elevated to such an extent that they can back up at guest services, run a break schedule for the front, call for backup themselves, get change, etc
3. what’s your aversion to calling for backup? i understand the idea that you’re “fast” and getting on a lane yourself gets the line down but you also recognized that it makes you less available for your team (which means you are less available for your guests), so why are you still doing it? you should only be on a lane if another lead/etl/sd is watching the front
these are just a couple questions i have. i would use this opportunity (if i were you) to take a step back and take a high level look at how my workcenter operates and why i do the things i do and if they’re really the best way of doing things for everyone involved
