Archived Spent All Sunday Night Zoning Alone Only To Find Out...

[thatguyattarget]

So, on Sunday night, I was the only scheduled to zone/re-stock/etc home improvement, home, housewares, domestics, etc. In my store, it's about 100-110 aisles. I had 4 hours to do it; but I got it done, mind you it was my 5th working day and my TL was impressed. It was a turnaround shift. I come back Monday morning and find out that ENTIRE section/area was completely changed. I didn't even find out that it was changed until the close of my shift (430pm) because I was telling guests which aisle to go and a GSA was like... no, it's not there anymore. I was like (in my head)... WTF, I could've left that crap a mess and it would have hardly mattered. I sent guests earlier today to an aisle where stuff didn't exist anymore. I really wish they would let us know so we don't look like fools when we send guests to aisles and products aren't there. I felt like a fool after that shift.

 

[mrknownothing]

Yeah, it's always fun when a department resets and you have to re-learn where everything is. That's why it's usually a good idea to walk the guest to the product instead of just giving them an aisle number.

 

[PullMonkey]

Yeah, it's always fun when a department resets and you have to re-learn where everything is. That's why it's usually a good idea to walk the guest to the product instead of just giving them an aisle number.

I'm terrible at remembering the specific aisle number things are on, but I know where things are in relation to everything else. Resets make me really glad this is the case, because it forces me to walk the guest over there

 

[thatguyattarget]

Yeah, it's always fun when a department resets and you have to re-learn where everything is. That's why it's usually a good idea to walk the guest to the product instead of just giving them an aisle number.

This is true. But I was gone from 11pm to 8am. And to date, it was my 6th working day, how could have I known. I usually walk guests but I know home improvement and domestics the back of hand because that's where I've been most of my time. And especially zoning that night, I *KNEW* where everything was. This 'remodel' BS is messing with my memory. I mean shit, I'm barely remembering my TM#. Guests are probably wondering why I'm pulling up my phone (when I'm called to B/U cashier).

I tell myself... if I could remember my SSN, my DL, my student ID, previous work ID, I CAN REMEMBER THIS!

PS... I wish the Time Clock could let you scan your TM code or something.

 

[BlueSide]

Our PPTL sends emails out letting SFTLs and ETLs know* what aisles are going to transition, so that we don't spend time zoning them.

*Edit

 

[Hardlinesmaster]

I used the brand option instead of aisle numbers. But, I take the guests to the location of the product(brand) too. To add anything extra add ones to their cart like clearance, etc.

 

[KPOG]

WTF, I could've left that crap a mess and it would have hardly mattered. I sent guests earlier today to an aisle where stuff didn't exist anymore.

Trust me---the POG team appreciates a good zone when they have to reset. It makes our job much easier. So, on behalf of your POG team--- Thank you!