So I know that the MyPerformance metric for CAF pull timeliness tracks both scheduled and manual CAFs, but what does it combine them for the overall score? In other words, does it take into account both or just scheduled ones?
Let's say you were late on a few scheduled CAFs (e.g. 3 PM batches) but the backroom has pulled dozens of manuals that week, will the score balance out?
Let's say you were late on a few scheduled CAFs (e.g. 3 PM batches) but the backroom has pulled dozens of manuals that week, will the score balance out?
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