As a Training Specialist, you will have the opportunity to enable the growth of our expanding supply chain network through a focus on providing an exceptional onboarding experience for new team members and fostering a culture of learning, development, standardization, and teamwork in the Distribution Center. You will work closely with your manager, the Training Operations Manager, to develop a deep understanding of training program content and strategy so that you are able to ensure they are consistently and effectively implemented for both new and tenured team members. Responsibilities include:
Preparing new hire orientation and other training materials
Facilitating and delivering new hire orientation and other team member trainings
Setting up and maintaining training spaces to present training content to varying group sizes of new hires and current team members
Communicating staffing numbers and timelines to key parties in the building
Quickly building relationships with team members across the building in order to support their onboarding with an overall goal of improving team member performance and retention.
Onboarding, guiding and upskilling new trainers and may assist with some team member training
Assisting with administrative tasks that support core training programs, such as printing training material, completing program adherence and practical tests, keying completed training, reviewing reports, or sending communication to building partners.
Measuring and monitoring training program adherence
Identifying opportunities for improvement, inconsistencies or inaccuracies, or other concerns in current training programs, and providing feedback to the appropriate parties in a timely manner
Design and implement solutions to resolve inconsistencies, inaccuracies, and other concerns identified in current training programs with direction from Training Operations Manager
There will be times when you may also perform Warehouse Worker or Warehouse Associate job functions. This will require you to work quickly, safely and efficiently to handle product within the warehouse to ensure the accurate processing of merchandise to our stores network and our guests. You’ll do this by moving cartons and/or pallets to and from trailers, storage, and staging areas by hand to mechanized conveyor systems using safe lifting techniques. This work may also require you to safely operate equipment such as a pallet jack and/or electric fork lift, and you’ll be trained and provided with the tools and gear you need to be safe.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
Physical Demands (must be able to perform with or without reasonable accommodation):
Able to operate all power equipment, warehouse technology, and others systems safely
Able to lift and carry merchandise weighing up to 47 lbs. regularly, and up to 60 lbs. on an infrequent basis
Able to walk and stand for up to 10-12 hours
Able to work in various temperature controlled environments including temperatures below freezing (Food Distribution Center only)
Able to access all areas of the Distribution Center, including the ability to traverse conveyor crossovers and reach mezzanine platforms
About You:
1+ years of experience; employee training experience preferred, including utilizing program materials such as training reports, job breakdowns, or playbooks to train new and tenured employees
Maintains positive and respectful attitude while working independently and in a team environment
Able to comprehend oral, written and visual communication; ability to effectively read materials such as labels, tickets, product documentation, and training program guides
Able to accurately use basic math skils
Excellent interpersonal and organizational skills
Able to handle changing priorities with little notice
Able to work a flexible schedule in order to provide support across multiple shifts
Level:
2