The problem starts in the buying office. Yes, it’s difficult to predict what will or won’t sell in what quantities, but this type of knowledge/experience/intuition is needed to run a successful business. Having fewer remodels that waste money removing serviceable floor tile only to replace it with the exact same tile, and putting that money into more and better market research wouldn’t be a bad idea. If Spot had better buyers who didn’t overbuy massive amounts of overpriced product that guests don’t want, need or buy, the DCs wouldn’t have to dump massive amounts of stuff in the stores that the stores can’t handle and ends up salvage. A store that can’t make its’ toys sales goals during the holidays needs to take a closer look at the buyers...
