Recent content by pogfrog

The other day out of the blue a shout out to the “team” muffle muffle displays”. About half a dozen floor tm s come racing up to register with multiple cart loads and some with flats of Xmas display items and tell cashiers it’s all 90 percent off. One TL heads out the back with a display tree...

Only GM has huddles and recognition. Not a single huddle for front end in over a year.

Leadership needs to know how to use their talent. SD that coddle inbound have a party atmosphere and these folks chatter all morning as soon as they push to the floor and leave most of the boats for whoever comes in to close. We have a fella who transferred in a 5 year vet with global...

Guests want plenty of cashiers and help at SCO when needed. That s it.

Guests are already abandoning full carts at register and abandoning their SCO (not stealing thank you) because 1 cashier has their own line plus 4 SCO and no walkie. Not that calling for help would result in anything more than “there is nobody”. What does a fully unloaded truck and push to the...

Make sure you don’t blow off your front end when on occasion registers get backed up and you’re the Leader to send up help. Guest WILL ask for your name and that survey at the bottom of the receipt will make it into Corp and Store emails. Especially if you’re still getting a handle on timing the...

I think you mean regarding receiving breaks , right?, I did once; I realized last second as I was in a rush to clock out that I clicked “no” but never heard anything of it.

I know of 2 TMs who were promoted to TL in-house and failed quickly because they were now "over" the TMS who they stole credit from for completed projects, stole projects from them , lied about their own NOT completed work performance to the SD and spread gossip about TM s through "moles" in...

Sadly this circle of wild goose chases doesn't end for FF. We are told to "go look anyway" . I v taken pictures for each of 3 items I had to INF and got an OK but nothing was done to remove the ghost !! Ghost towers are easier to deal with but still, why ? keep them when it can be fixed with a...