We're not allowedto use anything either. No Z, no 3 tier, no shopping carts, no closet, nothing. Departments are constantly called to come to the FR to get their stuff. It was horrible at first. Now it's just rough on the weekends.
Every store has the ability to answer with a cordless. We do not. We are also not allowed to limit number of items. Told its a regional thing???? Dunno.. we also have to do the 2hr swap operator thing and no reshop allowed at FR
We've been doing this for a couple months.... ugh. Each a&a tm takes a shift in the fr. Usually 2 hours. Have to walk guests to their room, and put unwanted items away immediately
HL takes 1.5-2 hrs (typically just over 10k items) and SL I usually finish in 4.5-5 hrs (about 80k items)
I usually call it quits now days at 96-97% but it always comes out 98%+ and green in the metric