front end etl

SO.. we understand drive up is physically demanding as well as mental when having to meet the strict time goals but I feel like all the TL’s have ganged up on drive up. Is it Morally right to force drive up to get carts when it’s peak time and 90 degrees outside when running in and out as much...

Front end ETL says there is a “new rule” that GSA’s are only allowed to swap shifts/give up shifts with other GSA’s. For an example, if a GSA is scheduled a cashier shift, or guest service shift he/she will still need to swap/give up their shift to another GSA. This “new rule” has recently been...