Why does training have to be so hard, why can't you make diagrams? Or a mock pog explaining what each thing means? Or how about an actual picture that shows you how to do peghooks when you don't have a battleship? What about how to read yellow adjacencies and what back walls are standard and what are not? Or how to tell.
I also want clarification. Who pulls my pogs? Who sets tune in? Who puts up soft lines billboards and 7x11,s because if it's signing then that's a huge disaster due to the fact my male TM has no idea what a curvy cut or poncho sweater is. Who prints 3 by 5's? Why can't you outline responsibilities?? who was suppose to build the basic shippers and where do those hours come from? What are the actual responsibility and routines my signing person should have? What about the PPTL, SL TL, HL TLAND ETC. if my pricing TM can't complete Tuesday's workload how am I suppose to hold them accountable if I'm not sure how many hours that day's workload should've taken?
Why can't every team just have there own guides with how to dos', responsibilities, brand and diagrams?
Do you know how much this would improves process and training?
Sincerely a girl who needs some black and white in her grey works.
End rant.
Actually bullseye does outline a lot of what you ask lol. Though it seems it was not shown to you when you trained. Some things to for example:
Our store all backwalls are standard unles specifically called for in POG paperwork, aisles to the left of the aisle facing from race track are standard (r)ight hand for reverse, reason for this is so that item #1 on the section is always the first thing the guest sees from outside.
Peghooks are soemthing you get trained on visually, the POG always has the hole diagram, if it doesnt then the schematic page at the end shows u how far up in inches and how many inches apart they should be each line.
Adjacencies are simple tho not sure what needs clarification, each section has a title for the pog, if it is clearance, if it is a back or front SPL they will be noted with a B for back and F for front.
Tune in is set by POG team, the hours needed to complete it are in the Adjacency calendar in work bench. POG pull hours are by best practice given to backroom so it is their job to pull them.
Softlines signing is salesfloor unless it is storewide signing (big ones on walls) this is also on Adjacency calendar, all things ontop of the devider line are owned by POG all things under is salesfloor, the only exception to this rule is if your STL allocates all ADJ workload to pog so that salesfloor focuses on brand and strays.
Again Adj calendar tells you who owns and builds what. shippers i think were part of Salesfloor dept 407ish i could be wrong but owner is whoevers side of the line it is on, Singing is factored into each task individually not as a whole.
As for pricing you just look at the updated monday pricing workload report do the math the old rule was 120 eaches per hour ticketed but you now have to use mytime along with it to see where u stand, your pricing TM's should be able to tell you when u status before their shift what is feasable and u hold them accountable meeting half way.
Tm's have guides and outlines as to what they own and do, it may have become blurred due to the vibe and STL/ETLS not knowing they can pull the info on workbench and train the team. Target has alot of issues but there are resources, just stuff gets lost in the mix when u change teams or leaders and new ppl come in.
ALSO, we are a team and at the end of the day we should all work to help others if we can even if they dont help you, be the bigger person.
