So now that its been a month of defecting on 2.0 there are definitely pros and cons. One of the great things is that our donation numbers are increasing. On 1.0 defecting food would only go directly to toss. You would have to use the PDA and spend hours to defect to donations on large quantity of items.
Some of the cons and I do hope someone at corporate is reading is as follows:
1. The onhands when you defect on 2.0 do not show up until the following day.
2. The chargeback and AP defective report do not show 2.0 defectives. What report should we be using? If you make a mistake defecting an item and cannot read or scan the license plate, there is no way of finding the plate number
3. You still need to use a PDA to void items defected at a register.
4. You have overide to toss for certain items to be defected out as ESIM. If we are doing things correctly our overide is going to increase. I'm fine with that as long as expectations are adjusted to accommodate the change.
Anyone have other pros and cons?