You have a right to feel comfortable at work so hopefully if you were really worried about it, an ETL or TL would step up. In reality it would probably be suit up in the lowkey cute drive up rain jacket and reflective vest
I like this. One store as a pilot got a drive thru style drive up which I think all stores should have. My store is actually well setup for it layout wise
We do not take drive ups out with lightning overhead. We also don’t go out during tornado warnings or hail. Thunder is on the “no go” list,but I’m fine with going out as long as no lightning.
Drive up guide in workday is informative. Just recently we were experiencing very bad weather, with zero visibility due to the high winds and rain. Stores used to be able to make call and pause drive up. Not anymore! Needs approval called in from DTL and District APBP. Don’t waste your time as it only pauses guests from placing new orders. Not the ones who have already ordered. Either way the guests will get their orders and say I can’t believe they made you come, out try to stay dry! Still blows my mind Target can’t send a message “services have been suspended briefly due to weather “. Honestly, nothing you can order in a driveup is a life saving emergency... maybe Benadryl??? And ur still not gonna be able to get that before 2 hours.
cart attendents are handling metal carts though
Our store has sheet where you write all order pickups when the guest is there and at the end of the night or first thing in morning someone at guest service checks to make sure all orders on the list were processed.
how many pick ups/drive ups do you normally have? We have 100-350 per day and many are in 2-5 different locations in two different storerooms. We have more drive up's than in store pick ups since the corona virus.
We used to. We used to put the sticker in the book and sign off on it. Maybe we should bring that back...
We have more drive ups than order pickups. We have one team member who stays outside and just processes orders, 2 or 3 team members pulling the orders and running them outside. We have multiple hold locations we have even been using Starbucks to store big items.
Originally DU was not planned for guests to avoid going into the store, but certainly the reason guests are adopting DU now.
I've had that happen. If we do, we gotta make sure to educate them how to select DU rather than ISP when they initiate their order at target.com or via the App.
Unless things have changed, you can only select drive up when ordering on the app. You don't get the option at Target.com. Everyone who complains that they didn't have the option admits that they booked at Target.com. I tell them to use the app next time if they want drive up.
And we are putting drive up orders in carts and wheeling them outside.
True true. Guess targets willing to risk it if it means more money
Mine are plastic but drive up 3tier metal carts.... lol
