Archived explosive incident

[buliSBI]

If the guest put her hands on you & took your phone, it is deemed maltreatment or assault and theft. I would have called AP and the LOD to have her escorted out the store.

 

[Aurora]

Wow, I would have been livid and demanded an apology at the very least.
I don't understand why people feel entitled to having the whole world waiting on them.

 

[Retail Girl]

Good point...I've also been known to call another store looking for an item from my cell phone, because it's faster than finding a cordless.

 

[Dying Sun]

this is the photo in question

So she was ticked that you had a picture of her?

no she looked more like this

 

[Producer]

I would've lost my job if I were you. You handled it like a saint. Well done!

 

[Guest]

You should have been like this

 

[Burlseveryday]

I just used to do this

On a serious note, I would have been caught so off guard by that type of behavior from a guest. I would have no idea how to react. Props to you Dying Sun