MEGATHREAD Flexible Fulfillment

@SurefireWolf

Like I said a few weeks ago, you need to get them involved in looking for the item. It's not reasonable to say "we have it somewhere and you need to find it."

Stress that you do not have time to be spending 30+ minutes looking for one item if they also want everything picked and packed on time. Tell them you suspended that batch and they are welcome to look for it while you move on to the next one.

I had to do that with one ETL who insists on looking for each item when she is LOD. She used to make me meet her where the item is supposed to be, then would have me follow along as she looked in exactly the same places I had just looked and asked the same people I had just asked. It would easily take 15+ minutes in addition to the time I had spent looking on my own. After the third time on a busy Monday, she asked how I was doing and I straight up told her I had been doing good, but I would now need help to finish picking because of how much time it was wasting.
 
Mini fridges aren't new and, for whatever reason, I recall selling bug spray already. Might just be another small spray can with similar colors I'm thinking of.

No sign of my store getting those special hazmat stickers, though. I still haven't heard a peep about us having to bag STS orders. Thankfully.
 
You should have gotten the stickers a few weeks ago. It comes in a box about half the size of a 126 and it should be addressed to ETL-Log, Ship from Store, or both.
 
Kind of envious of you folks struggling with mid to high 90s fulfillment %, I haven't been green for a couple months now, it's the best I can do to make sure we're at least green for timeliness

@SurefireWolf Sounds like you're dealing with some pretty unreasonable people. With my own poor INF %, I make sure the STL, my ETL, AP, and anyone else relevant know how it's been going and what my process is. Check where the item's supposed to be, check around where it might be misplaced, double-check with a specialist for the area (particularly softlines), check reshop, check for unlocated backstock in the backroom, check the last received date to make sure it's not sitting back in unworked freight, check the last sold date to have an idea when the last time it really was in the store. I even archive excel sheets of all that info so I can track trends and show the amount of effort I'm putting into searching. They all seem to trust that I'm doing my due diligence and share my frustration with our poor instocks and zone.

At some point I'd say you gotta put your PDA in their hands and say, "Well I tried my best, maybe you can do better"
 
Does anyone have the part number for the prep tape dispenser? I want to order more of them.
 
Oh nice I've wanted another one of those too, as well as another handheld dispenser, the SAP number I got on the supply list doesn't work for that either.

Also got my first hazardous order today, but the labels haven't come in yet, so I cancelled it out and made sure to put an order in for them right away. I'd hoped that guest service or the receiving area might have something I could use, but no luck finding anything.
 
Last edited:
I finally spotted an HZ order today, but we don't have the stickers. I'm guessing we should cancel them until we get the labels or else we risk a fine like LI orders?

Also didn't know that we could order more tape dispensers through SAP. Thought we just used a normal one that was just lying around. Could definitely use more of those soon.
 
Got my first HZ order today...a box of nicotine gum. I'm not sure what exactly makes that more hazardous than something like laundry detergent.

Lazy said:
If your talking about the tape dispenser used to tape the clothes it's not on SAP... I had to order it through office max on sap

Scotch Tabletop Tape Dispenser 3 Core Beige by Office Depot & OfficeMax
Click to expand...
Dumb question, but how do I get to office max through sap? It's not a very intuitive system, and I learned how to use it by guessing. But usually I log in, click a few links, and end up in I think something called the Ariba procurement catalog. That's where I find my SFS supplies.
 
SFSFun said:
Got my first HZ order today...a box of nicotine gum. I'm not sure what exactly makes that more hazardous than something like laundry detergent.


Dumb question, but how do I get to office max through sap? It's not a very intuitive system, and I learned how to use it by guessing. But usually I log in, click a few links, and end up in I think something called the Ariba procurement catalog. That's where I find my SFS supplies.
Click to expand...


From there somewhere on the left it should say shop from suppliers then u click on office max then open supplier store.
 
Last edited:
I got some HZ things today. But it doesn't make much sense what is considered HZ and what isn't. So far it seems like aerosol things are, but for some reason bleach isn't.
 
jadetiger712 said:
I got some HZ things today. But it doesn't make much sense what is considered HZ and what isn't. So far it seems like aerosol things are, but for some reason bleach isn't.
Click to expand...
Yeah i agree... i had a Hz on some eye liner o.o.... and some hair coloring
 
We were trying to order a handheld tape dispenser today and, on top of the part number not working, couldn't even find office max under the suppliers.
 
Has anyone else been getting slammed with orders this week? Past two days we've ended with around 120 orders (forecast was around 300 units).

Last week was completely dead, and now this...
 
RTCry said:
Yes. 40% off bed and bath, 40% off vacuums, and 40% off kitchen items. 20% off all Graco items plus and extra 10% off today only.
Click to expand...
The majority of our orders were back to school orders.... 1 batch with 28 items all one order x_x.... had an order that was all back to school 5 pages of collates
 
H2Owned said:
The majority of our orders were back to school orders.... 1 batch with 28 items all one order x_x.... had an order that was all back to school 5 pages of collates
Click to expand...


They're advertising that as well on Target.com. I'm not surprised though since many schools are back in session less than a month from now.
 
I had what was essentially an automatic INF today. PDA didn't even give me a chance to look for the item, it was already an INF once I started the batch. Not even an item description on the cancellation page after the batch.. just the department name and a dpci. A dpci that says not sold in our store. Have never had that happen before.
 
H2Owned said:
The majority of our orders were back to school orders.... 1 batch with 28 items all one order x_x.... had an order that was all back to school 5 pages of collates
Click to expand...

I'm actually surprised I didn't get many of those. Most I spotted was an order for a notebook. but that was it. I'd rather love having orders like those right now while our BTS section still looks decent.
 
hufflepuff said:
I had what was essentially an automatic INF today. PDA didn't even give me a chance to look for the item, it was already an INF once I started the batch. Not even an item description on the cancellation page after the batch.. just the department name and a dpci. A dpci that says not sold in our store. Have never had that happen before.
Click to expand...
I used to have that happen way back when I first started doing SFS. I recall it happening with items that we carried, but were just out of stock (which doesn't help because it's the order that caused it to go out of stock). Ever since I started using 49+ the DPCI, and used the instocks tab, I haven't had that screen again.

It's also possible that it was for an item that was returned to your store and you wouldn't normally sell. I have had to occasionally ship out repackaged items.
 

Similar threads

Dream Baby
Shipt Workers (Not Ship from Store)
Replies
5
Views
919
Dream Baby
Dream Baby
N
Change in store hours
Replies
22
Views
2K
happygoth
happygoth
S
Buzzing from the speakers instead of music.
Replies
12
Views
679
TurgetCirkl
TurgetCirkl
T
Fulfillment ruins everything
2 3 4
Replies
81
Views
6K
qailuaqueen
Q
M
Slow zebra
Replies
9
Views
714
jenna
J
Back
Top