yeah, well, maybe i sounded a bit too harsh when i said i did not care about giving back to the community, yes it is a great, positive thing to do, but most people have jobs, work to get paid, because we all humans have to work for a living, we all have bills to pay, rent to pay if we don't own our house property, or apartment, to buy food, etc. Or want to buy consumer goods without having to ask for our parents. Volunteering doesn't help in that case.
So then yes, i am right on what i said? the interview performance, the way a person presents themselves in the interview is what makes them get hired or not right? the resume, application is what is getting my foot in the door? It's just a lot of these interview questions i've encountered are tough for me because i've never dealt with those situations before, because a lot of them are situational-based questions.
It sounds to me like you are misunderstanding what they are *really* looking for.
When I was a TL interviewing TMs, I honestly paid so little attention to the *details* of the answers that people were giving me that I wouldn't even have been able to repeat what they had said if I had to. Honestly, no interviewer cares (whether it is at Target, Wal-mart, Sears, etc.) "about a time you had to get something done fast".
I mean honestly, when I asked "Tell me about a time you had to get many tasks done at once". Do you really think I care if they said "Well, I had to get 5 different school assignments done at once" or "Well, I had to work 3 part time jobs at once" or whatever else they were going to tell me? No! No one really cares about the actual story. When you interview someone, the actual story is not what you are paying attention to.
Most interviewers are looking for good attitude, good personality, good responsibility, etc. That's it. Period. Basically everything that goes into a good personality.
So if someone comes in and has an incredible story for every single question I ask that just makes me think "wow! That's incredible you handled that situation before".... but all during the interview he never smiles, talks like he is bored, never looks at me, etc. Guess what? It's over for him. The fact is - it doesn't matter that he handled tons of hard situations in the past. What it comes down to is that he comes across unhappy and not motivated. How is he going to deal with guests and other TMs? Not well at all! Guests don't want to deal with someone who never smiles and isn't upbeat. So honestly, it doesn't matter that he had great stories because the bad attitude overrides all of it.
On the other hand, someone might come in and have really pathetic situations that they have dealt with that are completely common that everyone in the world has dealt with. "Oh wow you once had to stay up until 1AM doing homework? Never heard of anyone doing that before...." But guess what? That guy smiles all the time, has a great personality, and comes across really upbeat. More than likely he is going to get the job even though his answers were nothing special. Why? Because he obviously will be able to interact with guests well and work well on the team. The fact he had a lame story about doing homework doesn't mean he will be a bad TM, but if he had a bad attitude that WOULD mean that he would be a bad TM.
So yes - saying you don't care about giving back to the community was not good. It told the interviewer you might have a bad attitude.... and that is all what they are looking at - attitude and personality.
So when you do your interviews, don't focus so much on giving some incredible story every questions they ask. The story isn't actually that important. Instead, focus on being upbeat, positive, smile, etc. Trust me, you will do a lot better then.
True story - when I was doing my round robbins to promote from specialist to team leader - ****95% of my answers**** were stories about setting end caps and selling things at the boat. Not even kidding - I told our DTL 10 stories that all either involved setting end caps or selling things at the boat. They were the lamest, most boring, pathetic stories ever. But guess what? I came across super positive, upbbeat, motivated, etc. I kept making jokes about setting end caps, and was just injecting silly things like "Oh! That reminds me of what happens when setting an end cap goes wrong!". He was so interested in talking to me just because I came across with such a great personality during the interview I honestly don't even think he realized that every story I told him was about setting end caps or selling things at the boat! And yes, I got the promotion. You basically need to be so upbeat and come across with such a great personality that all the interviewer can think is "Wow, this guy has a great attitude!". Once you do that, you can tell them a story about how you sat around and watched paint dry and they won't even notice how pathetic your story is.