OneGoodEar
Former team member
- Joined
- Jun 27, 2012
- Messages
- 848
I am deaf on one ear and have good hearing in the other. I do work on the sales floor, but my hearing loss does makes it difficult to help guests.
The problem arises when the guest tries to get my attention from my bad side. Sometimes I think the guest thinks I am slow or being rude by not responding right away. But that is not the case. I just can't hear on that side. I do wish some people would not stand on my bad side (a few feet away, let's say or a few inches if they speak softly) and ask me a question right away.
This is what happens in my view. I hear some mumbling. Then I notice someone standing in the corner of my eye on my bad side. Then I ask the guest for help. It is then I ask the guest if they want something (CIHYFS).
Sometimes I hear only partial statement so I have to ask them to repeat, which itself is frustrating because they repeat what I was able to hear but omit the portion I was unable to hear.
The problem arises when the guest tries to get my attention from my bad side. Sometimes I think the guest thinks I am slow or being rude by not responding right away. But that is not the case. I just can't hear on that side. I do wish some people would not stand on my bad side (a few feet away, let's say or a few inches if they speak softly) and ask me a question right away.
This is what happens in my view. I hear some mumbling. Then I notice someone standing in the corner of my eye on my bad side. Then I ask the guest for help. It is then I ask the guest if they want something (CIHYFS).
Sometimes I hear only partial statement so I have to ask them to repeat, which itself is frustrating because they repeat what I was able to hear but omit the portion I was unable to hear.