Will the team member get fired if s/he intervenes?
I see a kid getting drag in to a parked car. Of course my first reaction will attack the abductor. Will i get fired whether I'm clocked in/out?
I'm positive we can't do any body contact to guests trying to steal when they get outside the store. How about things like abduction?
In this situation, you need to use your own best judgement and not worry about Target rules. If the situation is that you are in a position to help, then do it.
So you might lose a job paying minimum wage that is easily replaced. Is it worth a 10 year old getting raped and murdered?
You are not allowed to touch a "guest". A murderer, rapist, child molester, trying to kidnap from the parking lot is not a "guest" - it's a criminal.
Here is what the newspaper headlines will read - two possibilities.
"John Doe, a cart attendant at Target, saved the life of a 10 year old kidnapped in the parking lot of a Target Today"
OR
"John Doe, a cart attendant at Target, allowed a 10 year old to be kidnapped, raped, and murdered today and did nothing to help"
Option 1 might get you fired at Target. But guess what? You will easily get another job, especially once word gets around your community you saved someones life. Employers will probably be the ones calling you asking you to work for them.
Option 2? You get to keep your job, get labeled a coward for life (and rightfully so), and get to live with knowing someone died because you didn't want to risk your job. But hey, you're still working at Target for $8/hour so it must be worth it.
A few years ago we had a domestic incident at work. (basically a TM got caught by her husband cheating with someone at work) One day that TM suddenly stopped coming to work, and there was a rumor her husband did something to her. A TL at our store got her address from the HR rolodex and went to check on her. When he got there, he knocked on the door and she yelled out for him to help. He kicked in the door and found her tied up and badly beaten. The husband wasn't there and was at work.
He ended up getting fired from Target, but guess what happened after that? A police sergeant ended up calling him after the incident and asked him to apply to the police academy. That TL is now a cop, and what he did was in the papers here.